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What is Vocera Platform?

Patient care evolves continuously, highlighting the necessity for clinical communication systems that are both flexible and quick to respond. The infrastructure must be equipped with the ability to efficiently manage interactions between people and systems exactly when and how they are most needed. Moreover, it should integrate voice communication, secure messaging, and alarm notifications into a unified system. The Vocera Platform provides such an infrastructure, acting as a smart ecosystem that connects all essential individuals and information to ensure effective patient care. With features like the Dynamic Master Directory, users can quickly locate the right personnel based on their roles, groups, or functions. The Engage intelligent workflow engine is crafted to minimize interruption fatigue by intelligently routing, escalating, and prioritizing communications and alerts with the necessary context. The intuitive voice-driven interface further streamlines communication, enabling users to connect easily by name, role, or group. This all-encompassing strategy not only boosts operational efficiency but also enriches the experiences of caregivers and patients alike, ultimately fostering a more cohesive healthcare environment. By improving the integration of communication tools, the platform enhances collaboration and responsiveness in clinical settings.

What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Contact Vocera Communications for pricing details.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Stryker

Date Founded

1941

Company Location

United States

Company Website

www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Categories and Features

Hospital Management

Not specified

Patient Engagement

Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management

Categories and Features

Patient Engagement

Not specified

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