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Ratings and Reviews 0 Ratings
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Centrex SoftwareOur robust Customer Relationship Management (CRM) system is designed to enhance productivity, boost revenue generation, and foster better customer engagement. You can effectively oversee your advance and loan portfolio while benefiting from seamless integration with ACH processors. The platform also features a broker portal and comprehensive syndicate reporting capabilities. Engage your audience through email and SMS campaigns, manage incoming and outgoing SMS communications, and monitor email open rates, among various other features. ClixSign® facilitates the electronic signature process for any document, allowing you to track when up to eight signers have viewed and signed them. Your clients can utilize a personalized portal that enables them to upload necessary documents, check messages, and monitor their balances and payments. With our cutting-edge contact and deal management software, you gain a clear view of the entire sales pipeline. Additionally, Centrex Software specializes in providing tailored software development services, aiding clients in creating web and mobile applications for a wide range of needs, ensuring that they have the right tools to succeed in their business endeavors. This combination of features and services empowers companies to operate more efficiently and effectively.
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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
What is Vocola 3?
Windows Speech Recognition (WSR) proves to be quite efficient in specific applications like MS Word, Outlook, and PowerPoint, enabling smooth dictation that allows users to insert text directly into documents and issue commands such as "Delete hedgehog" to manipulate targeted text. Conversely, in applications that lack optimization for WSR, such as MS Excel, Gmail, and various programming environments, users face challenges since the spoken words fail to be integrated into the text, and commands cannot reference existing content in the document. Vocola offers a solution to these challenges by permitting direct dictation in applications that are not friendly to WSR and making it easier to correct or modify the last spoken phrase. Both Vocola and WSR share the same speech profile, which means that any improvements made through training, corrections, or changes to the speech dictionary benefit dictation performance in both tools alike. However, on the Vista operating system, users encounter significant difficulties in non-friendly applications as every spoken command activates the correction panel, making the feature nearly worthless. Thus, while WSR serves a useful purpose in compatible applications, its effectiveness is substantially diminished when used in others, highlighting the need for better compatibility across a wider range of software.
What is Diktamen?
Diktamen is a cutting-edge cloud-based solution designed for digital dictation and transcription, focusing on improving voice capture, task management, and workflow automation across various professional sectors. Users have the flexibility to dictate audio from anywhere—be it on mobile devices, computers, or specialized dictation tools—and can securely transmit this audio for transcription, speech recognition, and task distribution. The platform is specifically crafted to cater to the unique requirements of industries such as legal and healthcare, integrates effortlessly with existing systems, and provides centralized management for tracking submissions, monitoring statuses, and generating business intelligence reports, all enhanced by AI-driven forecasting capabilities. By leveraging Diktamen, clients can drastically reduce their costs related to dictation infrastructure, enjoy faster transcription turnaround through partnered outsourcing networks, and take advantage of real-time task allocation. Furthermore, the platform's adaptable SaaS deployment model minimizes the need for extensive local installation and upkeep, thereby enhancing user-friendliness. Diktamen is also recognized for its ISO 27001 certification and compliance with GDPR regulations, ensuring robust data security and adherence to industry standards. This holistic approach not only boosts operational efficiency but also reassures clients regarding the safety of their data, fostering a more secure working environment. Ultimately, Diktamen empowers professionals to streamline their processes and focus on what truly matters in their fields.
Integrations Supported
Gmail
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Integrations Supported
Gmail
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vocola 3
Date Founded
2002
Company Website
vocola.net/v3/Dictation.asp
Company Facts
Organization Name
Diktamen
Date Founded
2007
Company Location
Finland
Company Website
info.diktamen.com/uk/
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
