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Alternatives to Consider
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                3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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                Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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                TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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                SignalmashWhy endure the slow response times of major providers like Twilio when you can experience prompt assistance with Signalmash? At Signalmash, we differentiate ourselves from typical CPaaS providers by prioritizing exceptional support. Our developers benefit from direct access to shared Slack channels with our team, ensuring they receive immediate help whenever needed, and our CEO is always approachable for any inquiries. With our commitment to delivering high-quality, real-time support, we facilitate quicker development cycles, allowing you to provide remarkable service to your customers. We offer a range of SMS services, including: - SMS API - SMS CPaaS - SMS UCaaS - SMS no-code sending platform - 10DLC campaign support - Short code SMS - Toll-free SMS Our voice services encompass: - Contact center telecoms - Voice termination - Voice origination - Local numbers - Short code numbers - Toll-free numbers - SIP Trunking Additionally, we provide no-code telecom solutions such as: - UCaaS for SMS - CCaaS for call management - AI-driven solutions Choose Signalmash for unparalleled support throughout your journey. Contact us today to schedule a call and receive expert assistance tailored to your needs!
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                CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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                IntulseIntulse is a provider of business VoIP solutions that offers hosted and cloud-based UCaaS services tailored for companies in the United States. Our managed VoIP phone systems prioritize mobility, speed, flexibility, and additional features to meet diverse business needs. Founded in 2015, Intulse aims to aid businesses trapped in outdated communication frameworks that are inefficient yet costly. The Intulse UCaaS (Unified Communication as a Service) platform enhances productivity through the Intulse App, which includes a VoIP softphone, SMS capabilities, messaging features, CRM integrations (such as Salesforce and HubSpot), softphones, time-based routing, virtual receptionists, personalized greetings (including AI-generated options), unlimited extensions, and much more. By choosing Intulse as their cloud VoIP provider, customers gain access to a highly customizable and feature-rich system that aligns with their operational strategies. Our communications specialists collaborate closely with clients to identify and implement the most suitable features, ensuring they maximize the benefits of their system and service. Additionally, Intulse prides itself on providing 24/7 support that is entirely US-based, setting a standard in the industry with our commitment to answering the phone whenever you reach out for assistance. This level of dedication ensures that businesses can rely on us for prompt and effective support at any time.
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                Caller ID ReputationCaller ID Reputation is a specialized service that enables businesses to monitor and manage their caller IDs across various leading telecom carriers, call-blocking applications, and aggregator APIs. This tool provides immediate insight into how calls are presented to clients, helping organizations identify problematic caller IDs and potentially reducing the occurrence of flags by up to 95% within the first month. With its user-friendly dashboard, businesses can efficiently manage multiple lines simultaneously, thus minimizing the risk of their calls being labeled as spam or scams. Additionally, Caller ID Reputation offers real-time notifications and detailed dashboards for continuous oversight, empowering users to quickly address any flagged numbers. By building a solid reputation for their phone numbers, companies can boost their connection rates and uphold their brand's credibility. An important issue to consider is that blocked calls can hinder communication with patients, who might be left unaware of attempts to reach them, whether through calls or text messages. Thus, ensuring the successful delivery of calls is vital for maintaining effective communication with both clients and patients, ultimately supporting better service outcomes. Furthermore, consistent monitoring of caller ID reputation can lead to long-term improvements in customer trust and engagement.
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                Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
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                800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
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                CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is Vodia PBX?
                Vodia is a PBX solution that operates on both Windows and Linux platforms, delivering a comprehensive suite of advanced functionalities typically associated with robust PBX systems, such as call queues, auto attendants, and call forwarding capabilities. Additionally, Vodia stands out as a leader in Multi-Tenancy, allowing users to deploy it on a dedicated virtual machine in the cloud or on-site while managing numerous fully qualified domain names for different clients. You can experience Vodia by signing up for a free demo license, valid for 60 days, to explore its features firsthand. This trial is an excellent opportunity to see how Vodia can cater to your specific telecommunication needs.
            
        
            What is AVOXI?
                AVOXI Genius offers an affordable and user-friendly cloud-based call center software solution. With this web-based contact center, you can effortlessly oversee your business communications. The software seamlessly integrates voice services with your contact center operations. You can also activate virtual phone numbers in over 170 countries. AVOXI Genius is recognized as the top-selling solution globally, with pricing plans beginning at just $19.99 per user. For a limited time, you can take advantage of an offer that includes two months of complimentary service. This makes it an excellent option for businesses looking to enhance their communication capabilities without breaking the bank.
            
        
            Integrations Supported
            
                
    CallCabinet
            
            
        
        
    
        
        
            
                
    HostBill
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Odoo
            
            
        
        
    
        
        
            
                
    SIP.US
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    SuiteMaster
            
            
        
        
    
        
        
            
                
    Telnyx
            
            
        
        
    
        
        
            
                
    Zendesk
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
                
            Integrations Supported
            
                
    CallCabinet
            
            
        
        
    
        
        
            
                
    HostBill
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Odoo
            
            
        
        
    
        
        
            
                
    SIP.US
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    SuiteMaster
            
            
        
        
    
        
        
            
                
    Telnyx
            
            
        
        
    
        
        
            
                
    Zendesk
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $19.99/month/user
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Vodia Networks
Date Founded
2012
Company Location
United States
Company Website
vodia.com
Company Facts
Organization Name
AVOXI
Date Founded
2001
Company Location
United States
Company Website
www.avoxi.com
Categories and Features
Business VoIP
                                        Call Parking
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Encryption
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Unified Communications
                                        
                                    
                                    
                                    
                                        Voice Quality Enhancement
                                        
                                    
                            
                        Call Center
                                        Blended Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Database
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Call Center
                                        
                                    
                                    
                                    
                                        Manual Dialer
                                        
                                    
                                    
                                    
                                        Outbound Call Center
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                            
                        Telephony
                                        Auto-Dialer
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Reporting
                                        
                                    
                                    
                                    
                                        Outbound Reporting
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Telemarketing Management
                                        
                                    
                                    
                                    
                                        VoIP
                                        
                                    
                                    
                                    
                                        Voice & Data Integration
                                        
                                    
                            
                        Categories and Features
Business VoIP
                                        Call Parking
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Encryption
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Unified Communications
                                        
                                    
                                    
                                    
                                        Voice Quality Enhancement
                                        
                                    
                            
                        Call Center
                                        Blended Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Database
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Call Center
                                        
                                    
                                    
                                    
                                        Manual Dialer
                                        
                                    
                                    
                                    
                                        Outbound Call Center
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                            
                        Cloud Communication Platform
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Call Center
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Fax Management
                                        
                                    
                                    
                                    
                                        File Sharing
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                            
                        IVR
                                        Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Multiple Scripts
                                        
                                    
                                    
                                    
                                        Phone Key Input
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text to Speech
                                        
                                    
                                    
                                    
                                        Voice Customization
                                        
                                    
                                    
                                    
                                        Voice Mail
                                        
                                    
                            
                        Telephony
                                        Auto-Dialer
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Reporting
                                        
                                    
                                    
                                    
                                        Outbound Reporting
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Telemarketing Management
                                        
                                    
                                    
                                    
                                        VoIP
                                        
                                    
                                    
                                    
                                        Voice & Data Integration
                                        
                                    
                            
                         
         
         
         
         
         
         
         
         
        