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What is VoiceLog?

Experience reliable and personalized verification services from an unbiased third party. Our skilled team adeptly manages the entire TPV process from start to finish. We provide a diverse range of powerful digital tools, such as VoIP phone number verification, geolocation tracking, document storage, customizable reporting, and beyond. The automated features we offer enhance efficiency, reducing the necessity for large staffing requirements. During the verification process, our system asks callers verification questions that they can answer with a simple "yes" or "no." Given the rise in data breaches, it’s understandable to be cautious about sharing personal information. With AnswerNet TPV, however, you can have peace of mind knowing your data is secure. All information is stored safely on AWS, protecting both you and your clients. We also comply with SOC 2 standards established by the American Institute of CPAs (AICPA), which detail best practices for handling customer information. This compliance is based on essential Trust Services Criteria such as security, availability, processing integrity, confidentiality, and privacy, which solidifies our status as a reliable ally in data management. You can rest assured that we place a strong emphasis on maintaining the safety and integrity of your information throughout every step of the verification process, ensuring a seamless experience. Our commitment to excellence ensures your trust is well-placed with us.

What is VoIP Recording software?

Our Voice-Over IP Recording solution offers businesses the ability to record interactions with high quality and compliance, all through an intuitive interface. This remarkable VoIP Recording tool can capture communications from virtually any telephony device or phone system on the market today. It works with and enhances the capabilities of 99% of existing telephone systems. The installation of ABT's platform is user-friendly and does not necessitate any specialized equipment. In addition, it delivers significant benefits and optimizes performance for your organization. Our Call Center Quality applications allow supervisors to perform thorough evaluations of their agents effortlessly. These evaluations are customized to meet your business's specific needs, resulting in higher customer satisfaction levels and boosted agent morale. Moreover, Applied Business Technologies' Call Center Quality Software can be easily integrated with our Speech Analytics platform, creating a robust and efficient solution. This integration yields critical insights from conversations, thereby ensuring that operational efficiency and service quality are upheld consistently. As a result, businesses can enjoy a comprehensive approach to quality assurance and performance enhancement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BSG

Company Website

answernet.com/answernet-third-party-verification/

Company Facts

Organization Name

Applied Business Technologies

Company Location

United States

Company Website

www.appliedcorp.com/recording-solutions.php

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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