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What is VoiceNest?

VoiceNest by R2H Technologies is a sophisticated, cloud-native feedback management solution designed to capture, analyze, and act on feedback from employees, customers, and partners through multiple channels. It supports comprehensive feedback collection methods such as web forms, mobile applications, QR codes, voice recordings, email, and chat apps, enabling rich, multi-format data capture. Users benefit from highly customizable feedback forms and the ability to gather voice and video feedback, providing deeper, more nuanced insights. The platform includes real-time interactive dashboards and powerful sentiment analysis tools that surface trends and issues with clarity. Automated workflows route feedback and problems directly to the relevant teams or individuals, ensuring swift resolution and accountability. VoiceNest also facilitates campaign-based survey management, detailed follow-up tracking, alert notifications, and strict role-based access to protect sensitive information. Its multilingual capabilities and mobile-first design support global and remote workforces with ease. The platform fosters increased engagement, transparency, and data-driven decision-making across the organization. By leveraging VoiceNest, businesses can identify service gaps, accelerate issue resolution, and drive ongoing continuous improvement initiatives. This results in better customer and employee experiences, improved operational efficiency, and stronger organizational performance.

What is BeHeard?

BeHeard is an AI-native conversational research platform built to turn customer feedback into actionable marketing insights. It replaces static surveys with AI-driven interviews that ask smart follow-up questions to uncover deeper motivations. BeHeard supports research across the entire marketing funnel, from brand awareness to customer retention. The platform enables teams to design surveys quickly, even without research expertise. AI engages respondents in natural conversations, generating richer and more authentic responses. Advanced analysis tools surface the “why” behind answers, not just the numbers. BeHeard accelerates insight generation, delivering results in hours instead of weeks. Research findings are automatically converted into shareable, branded assets for campaigns and storytelling. Teams can access millions of consumers or bring their own customer data. BeHeard helps improve messaging, optimize conversions, and reduce churn with clarity. It compounds insights across campaigns and funnels for long-term growth. Ultimately, BeHeard helps brands listen better, act faster, and convert more.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Free Trial Offered?
Free Version

Pricing Information

$3000/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

R2H Technologies

Date Founded

2024

Company Location

India

Company Website

www.r2htech.com

Company Facts

Organization Name

BeHeard Labs

Date Founded

2024

Company Location

United States

Company Website

www.gobeheard.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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