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What is VoiceSage?

VoiceSage addresses challenges faced by Contact Centres, Collection Teams, and Operations Departments. Our innovative platform empowers businesses to minimize low-value calls while facilitating pre-screening of outbound communications. This approach guarantees that clients are ready to engage with you, helping you reach your goals effectively. In addition, we assist in enhancing your SMS conversion rates and provide self-service solutions for payments, logistics, and transactional events through various channels such as voice, email, and social media. By leveraging our services, your organization can improve customer interactions and streamline operations significantly.

What is TelebuBlocks?

Blocks functions as a versatile API platform that allows developers and companies to acquire customized API "blocks" and SDKs for crafting their distinct solutions. TelebuHub, on the other hand, serves as a comprehensive cloud call center platform, providing a complete array of tools and applications necessary for effectively overseeing inbound, outbound, or blended contact center activities. Users can seamlessly record calls, assess agent performance, and generate both real-time and historical reports with minimal effort. The platform includes multiple dialing features such as preview, progressive, and predictive dialers, along with the capability to launch pre-recorded voice broadcasts. Clients can interact with your services at no cost by confirming details, verifying cash on delivery (COD) transactions, or expressing interest via our innovative missed call number services. Moreover, pre-recorded voice messages can be employed to remind customers about overdue payments, conduct surveys to measure customer satisfaction, or set up automated dialing systems that connect callers with live agents as necessary. Ultimately, these functionalities empower businesses to refine their communication strategies and significantly enhance customer engagement. By integrating such tools, organizations can foster stronger relationships with their clients and streamline their operational processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceSage

Date Founded

2003

Company Location

Ireland

Company Website

voicesage.com

Company Facts

Organization Name

Telebu

Company Location

India

Company Website

telebu.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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