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What is Voiceflow?

Teams utilize Voiceflow to collaboratively create, test, and deploy conversational assistants in a more efficient and scalable manner. This platform allows users to effortlessly develop both chat and voice interfaces for any digital product or conversational assistant. By integrating various fields such as conversation design, product development, copywriting, and legal aspects into a single workflow, Voiceflow simplifies the entire process. Users can design, prototype, test, iterate, launch, and measure their projects all within one cohesive environment, effectively removing functional silos and content chaos. It enables teams to work within an interactive workspace that consolidates all assistant-related data, including conversation flows, intents, utterances, response content, API calls, and more. The platform's one-click prototyping feature helps to prevent delays and minimizes extensive development efforts, allowing designers to produce shareable, high-fidelity prototypes in mere minutes, thus enhancing the user experience. As the go-to solution for boosting the speed and scalability of app delivery, Voiceflow also enhances workflows through drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code, which further streamline the development process for teams. By leveraging these robust tools, teams can significantly bolster their collaborative efforts, ultimately improving the overall quality of their conversational projects. This collective enhancement not only fosters creativity but also drives innovation within the realm of conversational design.

What is Adobe Experience Agent Orchestrator?

The Adobe Experience Platform Agent Orchestrator significantly improves the coordination of customer interactions by leveraging artificial intelligence agents. These dedicated Experience Platform Agents can function on their own or in conjunction with external agents, thereby enhancing the capability of your team to deliver personalized experiences at scale. They also offer customization options, enabling developers to adapt customer experience features to meet specific organizational needs. By empowering diverse teams focused on customer experience, such as marketers, data analysts, and IT specialists, these intelligent agents boost efficiency, provide insightful data for informed decision-making, and help achieve critical business objectives. Additionally, the Site Optimization Agent is instrumental for web teams, helping them efficiently enhance speed, user engagement, traffic, and security across platforms. Simultaneously, the Content Production Agent facilitates the development of consistent and brand-aligned content throughout the organization, promoting a cohesive brand identity. This holistic approach to orchestrating customer experiences not only fosters a more responsive engagement strategy but also ensures that all channels work harmoniously to meet customer needs effectively. As a result, organizations can adapt more swiftly to market demands and maintain a competitive edge.

Media

Media

Integrations Supported

Adobe Customer Journey Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe GenStudio
Adobe Marketing Cloud
JSON
JavaScript
Microsoft 365
Microsoft 365 Copilot
Rime

Integrations Supported

Adobe Customer Journey Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe GenStudio
Adobe Marketing Cloud
JSON
JavaScript
Microsoft 365
Microsoft 365 Copilot
Rime

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per editor per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voiceflow

Company Website

www.voiceflow.com

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/experience-platform/agent-orchestrator.html

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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