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What is Voiceform?

Transform your customers' feedback into impactful insights effortlessly. With advanced sentiment, theme, and topic analysis, you can automatically reveal deep insights that can be leveraged for creating social media content, testimonials, case studies, and much more! Voiceform’s comprehensive suite of voice, video, audio, and text surveys provides an interactive experience that resembles genuine conversations, enabling you to automate and scale your customer interviews with ease. By analyzing thousands of customer feedback data points, Voiceform extracts critical, actionable insights that are both timely and significant for your teams. The platform boasts user-friendly templates to kickstart your journey, allowing you to design surveys, forms, and workflows in various languages for broader reach. You can distribute your forms via email, chat, or by embedding them in your site or as a widget. Unlock powerful analytical tools that include sentiment analysis, thematic exploration, and topic extraction. With thousands of integrations available, along with custom logic and the capability to generate reports and content automatically, getting started takes just minutes, enabling you to collect and harness valuable data from your customers’ voices. Start today to elevate your feedback process!

What is TheySaid?

Instantly create insightful survey questions by analyzing your website in mere seconds. Our cutting-edge AI tool evaluates your site to produce pertinent survey questions that can be smoothly integrated into any platform. With Evo, our smart chatbot, automating customer follow-ups becomes incredibly simple. Delve into the responses, results, and actionable insights that your surveys generate. Evo carefully examines your website to suggest tailored questions that meet your specific needs while adhering to industry standards and best practices. These surveys can be effortlessly embedded into your current customer interactions. The AI-powered platform, TheySaid, enhances this process by asking deeper, personalized follow-up questions in real-time, boosting customer engagement precisely when they are most open to conversation. Through conversational follow-ups that feel natural, Evo fosters continuous dialogue, allowing you to gather richer insights. Evaluate survey responses through AI-generated summaries, making it easier to spot recurring themes that need your focus. Furthermore, we assist in identifying key action steps to enhance your services while gauging customer satisfaction on an individual account level. By utilizing this advanced technology, you can significantly improve your comprehension of customer needs and implement impactful changes in your strategies. Ultimately, this approach not only fosters better relationships with your clientele but also positions your business for sustained growth and success.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zapier
Zendesk

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$79/month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voiceform

Date Founded

2021

Company Location

Canada

Company Website

www.voiceform.com

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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