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What is Voicent CRM?

Voicent CRM empowers you to efficiently manage customer relationships, accelerate your sales cycles, and maintain a thorough view of your business operations. By leveraging our all-in-one CRM platform, you can optimize your business processes with integrated phone, text, and email capabilities. Moreover, seamlessly integrating any Voicent application with the CRM allows for the formulation of unified marketing strategies, bolstered sales initiatives, and enhanced customer service. The communication tools from Voicent, designed for voice, text, and email, have direct access to your contact lists within the CRM, removing the hassle of complicated integrations or extra steps. This simplicity enables companies to concentrate more on expansion while reducing administrative tasks, thus fostering a more productive environment. Ultimately, Voicent CRM not only simplifies communication but also supports a strategic approach to comprehensive business management.

What is CRMDialer?

Begin by uploading your leads and make calls using either your own phone or ours through the sales dialer, which is equipped with vital features like a professional IVR, call recording, and live agent oversight from the outset, eliminating the need for downloads or extra plugins. Additionally, text messaging prompts responses, enabling you to send personalized messages or leverage SMS templates for quick lead follow-ups. You can easily upload and delegate leads to agents, ensuring that calls are continuously aligned with particular campaigns and lead sources. Enhance your efficiency with automatic progress through your call lists via sequential dialing. Call queues allow agents to effortlessly receive the most pertinent leads and follow-ups. We have effectively tackled the issue of agents being uncertain about their next call by optimizing the entire process. Moreover, agents have the ability to quickly update a lead’s status, jot down notes, schedule follow-ups, and even send customized emails or text messages while on calls, which significantly improves communication and lead management. This all-encompassing method guarantees that agents have every necessary resource at their disposal for meaningful interactions with prospects, ultimately driving better results. By embracing this integrated system, you can significantly enhance your team's productivity and connection with potential clients.

Media

Media

Integrations Supported

Voicent Communications

Integrations Supported

Voicent Communications

API Availability

Has API

API Availability

Has API

Pricing Information

$300.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com

Company Facts

Organization Name

CRMDialer

Date Founded

2018

Company Location

United States

Company Website

www.crmdialer.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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