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What is Voicent CRM?

Voicent CRM empowers you to efficiently manage customer relationships, accelerate your sales cycles, and maintain a thorough view of your business operations. By leveraging our all-in-one CRM platform, you can optimize your business processes with integrated phone, text, and email capabilities. Moreover, seamlessly integrating any Voicent application with the CRM allows for the formulation of unified marketing strategies, bolstered sales initiatives, and enhanced customer service. The communication tools from Voicent, designed for voice, text, and email, have direct access to your contact lists within the CRM, removing the hassle of complicated integrations or extra steps. This simplicity enables companies to concentrate more on expansion while reducing administrative tasks, thus fostering a more productive environment. Ultimately, Voicent CRM not only simplifies communication but also supports a strategic approach to comprehensive business management.

What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

Media

Media

Integrations Supported

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo
Voicent Communications

Integrations Supported

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo
Voicent Communications

API Availability

Has API

API Availability

Has API

Pricing Information

$300.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

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