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What is Voicent CRM?

Voicent CRM empowers you to efficiently manage customer relationships, accelerate your sales cycles, and maintain a thorough view of your business operations. By leveraging our all-in-one CRM platform, you can optimize your business processes with integrated phone, text, and email capabilities. Moreover, seamlessly integrating any Voicent application with the CRM allows for the formulation of unified marketing strategies, bolstered sales initiatives, and enhanced customer service. The communication tools from Voicent, designed for voice, text, and email, have direct access to your contact lists within the CRM, removing the hassle of complicated integrations or extra steps. This simplicity enables companies to concentrate more on expansion while reducing administrative tasks, thus fostering a more productive environment. Ultimately, Voicent CRM not only simplifies communication but also supports a strategic approach to comprehensive business management.

What is UGRU?

You have the option to manually input your contacts or import them from various sources, enabling the CRM to automatically synchronize fields, detect duplicates, and correct erroneous information, which significantly streamlines the onboarding experience. In addition, the platform facilitates the standardization of your sales methodology through the use of workflows, sales scripts, and email templates, while granting transparency into your sales pipeline and forecasts, making it simple to allocate sales resources effectively among your team. Furthermore, you are able to send mass emails to as many as 5,000 recipients each day and up to 150,000 within a month, implement drip campaigns, and easily monitor metrics such as open rates, click-through rates, and bounce rates to assess the performance of your campaigns. The system also organizes crucial documents that can be utilized in various workflows or specific situations, such as call scripts, HR documents, PDF contracts, marketing materials, Excel files, and PowerPoint presentations, all while employing over 100 tagging codes to enhance document modifications and conserve time. This all-encompassing strategy not only boosts productivity but also guarantees that all team members can readily access the essential resources required to complete their tasks efficiently. Ultimately, this integrated functionality contributes to a more cohesive and effective sales process for the entire team.

Media

Media

Integrations Supported

Voicent Communications

Integrations Supported

Voicent Communications

API Availability

Has API

API Availability

Has API

Pricing Information

$300.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com

Company Facts

Organization Name

UGRU

Date Founded

2011

Company Location

United States

Company Website

ugru.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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