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Ratings and Reviews 0 Ratings
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What is Voizee?
Boost your business revenue by connecting with your customers through a dynamic, multi-channel conversational platform.
Communicate with site visitors using a variety of methods, such as voice calls, live chat, two-way text messaging, video calls, and social media interactions, all accessible from one convenient tool. This innovative solution works seamlessly with any website and has the potential to elevate your conversion rates by up to 75%.
Integrate a dedicated business number and a virtual phone system into your personal devices via our user-friendly web portal or mobile application. You can customize an IVR system, create your call routing strategy, and enable call forwarding to ensure all customer inquiries receive attention without delay.
Effortlessly connect with your customers through SMS text messaging; with a simple click on the Voizee widget featured on your website, clients can start a text dialogue, allowing you to respond quickly and efficiently.
All your customer interactions can be brought together into one unified dashboard, regardless of the communication channel, which promotes efficient management of conversations and enhances customer service. By streamlining your communication strategy, you not only build stronger relationships but also significantly increase customer satisfaction and loyalty. This comprehensive approach ensures that no opportunity for engagement is missed.
What is TekIVR?
TekIVR, designed in accordance with RFC3261, functions as an Interactive Voice Response (IVR) system optimized for SIP on Windows platforms. It is compatible with various Microsoft Windows versions including Vista, 7, 8, 10, 11, as well as Windows Server 2008 to 2022. The interface of TekIVR is intuitive, allowing users to easily customize their IVR scenarios through a built-in editor. Users have the flexibility to utilize their own audio files within these IVR setups. Additionally, TekIVR features a Text-to-Speech (TTS) engine that can vocalize text inputs and employs speech recognition for user interaction. When setting up audio prompts, users can leverage Speech Synthesis Markup Language for enhanced control. The system is capable of integrating with SAPI, Google Cloud Speech API, Azure Cognitive Services, and supports MRCPv2 for both TTS and ASR functionalities. TekIVR is equipped to handle ITU G.711 A.Mu Law and G.722 codecs, along with UPnP for effective NAT traversal. Moreover, it can act as an intermediary between MRCP v2-based application servers and various TTS/ASR services linked to SAPI, Azure, and Google Speech, enabling seamless communication and functionality. This versatility makes TekIVR an ideal solution for businesses looking to implement sophisticated IVR systems.
Integrations Supported
Axis LMS
ChatGPT
ClickFunnels
Contact Form 7
Google Analytics
Gravity Forms
Twilio
WordPress
Zapier
Integrations Supported
Axis LMS
ChatGPT
ClickFunnels
Contact Form 7
Google Analytics
Gravity Forms
Twilio
WordPress
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$16 per month
Free Trial Offered?
Free Version
Pricing Information
$548
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Voizee
Date Founded
2021
Company Website
voizee.com
Company Facts
Organization Name
KaplanSoft
Date Founded
2011
Company Location
Turkey
Company Website
www.kaplansoft.com/tekivr/
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Categories and Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail