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What is VonPing?

HiveBox™ utilizes exemplary business methodologies to enhance customer engagement and improve the sharing of experiences tied to various brands. By integrating unique, customer-centric features, we enable users to gather their insights and experiences in a single platform, which nurtures a strong relationship between brands and their clientele. Our vast marketplace framework, crafted by HiveBox™, streamlines the process of customer interaction across diverse channels, removing the hurdles associated with in-person outreach. With a simple click, our services become readily available, allowing businesses to maintain quick and consistent communication with consumers, which ultimately enhances account management and elevates customer satisfaction levels. Providing an outstanding ‘after-sales service’ experience is crucial, and we actively solicit customer feedback through an advanced notification system to gain a better understanding of their needs. Moreover, our model creates opportunities for agent involvement while delivering a comprehensive snapshot and timely updates to improve overall customer relations. This holistic strategy not only strengthens the connection between brands and consumers but also ensures that both sides prosper in their ongoing interactions. As we continue to evolve, our commitment to enhancing these relationships remains at the forefront of our mission.

What is Hive Marketing Cloud?

Hive Marketing Cloud: A Hub for Customer Engagement and Insights Founded in 2010, Hive Marketing Cloud operates as a private entity, concentrating on the Travel, Insurance, and Retail industries. This innovative platform allows brands to efficiently connect with and convert their target audiences on a grand scale by implementing highly tailored and sophisticated multi-channel marketing strategies from a cohesive system, utilizing all available data to improve customer interactions. Through Hive, users are able to extract significant data insights, evaluate customer lifetime value, create segments based on recency, frequency, and monetary value (RFM), automate customer journeys, and analyze engagement and outcomes, offering insights that go beyond simple clicks and opens. Moreover, Hive's extensive suite of tools empowers businesses to build stronger relationships with their customers through informed decision-making, ultimately driving greater marketing efficiency and increasing customer satisfaction. By harnessing the power of data, companies can continuously refine their strategies to meet evolving customer needs.

Media

Media

No images available

Integrations Supported

Magento
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sugar Sell
Xero
Zoho CRM

Integrations Supported

Magento
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sugar Sell
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per year
Free Trial Offered?
Free Version

Pricing Information

£1,750/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hivebox Solutions

Company Location

India

Company Website

www.hivebox.in

Company Facts

Organization Name

Hive Marketing Cloud

Date Founded

2010

Company Location

United Kingdom

Company Website

hivemarketingcloud.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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