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What is Vouch?
Founded in 2016, Vouch is a travel technology firm that assists hotels in optimizing their operations and enhancing the guest experience through its all-encompassing solution, Vouch HOME, which combines a guest platform with a comprehensive Hotel Operations Management Ecosystem.
Vouch HOME includes features such as contactless check-in, efficient task management for staff, and an easy-to-use guest request platform, enabling hotels to operate more intelligently and create memorable experiences for their guests.
The innovative tools offered by Vouch equip each team member with essential resources to handle their responsibilities effectively, encouraging open communication and providing management with valuable insights for making data-driven decisions.
Recognized and endorsed by a wide range of both international and local hotel chains, Vouch has successfully addressed key challenges faced by the hospitality sector throughout the Asia-Pacific region.
As a result, hotels utilizing Vouch's solutions have been able to improve their operational efficiency significantly while also enhancing the overall satisfaction of their guests.
What is Hotefy?
Hotefy users have reported a remarkable increase in both the quantity and quality of customer feedback they receive. This cutting-edge on-demand service optimizes staffing requirements in hospitality environments, enabling the effective integration of kitchens and service areas. Customers can enjoy an impressive 30% boost in average revenue per guest, with certain demographic groups experiencing increases that exceed 1000%. Moreover, Hotefy reduces the staffing requirements for managing service zones within hotels. It allows guests to place orders from anywhere within the establishment without the need to wait for a server, significantly improving convenience. The system also facilitates the merging of various dining options into fewer venues, frequently presenting a streamlined menu operated by a single kitchen. With an integrated customer feedback feature, businesses are able to swiftly gather valuable insights directly from their guests. At the core of Hotefy’s service is customization, which lets users quickly deploy pre-designed pages or create new ones that reflect their unique brand identity. In addition, the subscription pricing model is equitable and does not impose commissions on orders or room upgrades. Pricing plans are flexible, accommodating the occupancy levels of the hotel while allowing for unlimited rooms under a single plan, thus presenting a cost-effective solution for contemporary hospitality management. Overall, Hotefy not only enhances customer experience and operational efficiency but also positions businesses for sustainable growth in a competitive market. It stands out as a significant advancement in the hospitality industry.
Integrations Supported
Aloha Cloud by NCR Voyix
Amadeus Travel Platform
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Infor HMS
Integrations Supported
Aloha Cloud by NCR Voyix
Amadeus Travel Platform
Apple Pay
Facebook
Facebook Messenger
Google Maps
Google Pay
H&L POS
Impos Point of Sale
Infor HMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vouch
Date Founded
2016
Company Location
Singapore
Company Website
vouch-technologies.com
Company Facts
Organization Name
Hotefy
Date Founded
2017
Company Location
Australia
Company Website
get.hotefy.com
