Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Hostaway Reviews & Ratings
    1,612 Ratings
    Company Website
  • Innsoft Reviews & Ratings
    16 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    253 Ratings
    Company Website
  • ScriptSure Reviews & Ratings
    30 Ratings
    Company Website
  • Innkeeper's Advantage Reviews & Ratings
    43 Ratings
    Company Website
  • Toast POS Reviews & Ratings
    846 Ratings
    Company Website
  • eyefactive AppSuite Reviews & Ratings
    20 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    79 Ratings
    Company Website
  • HungerRush Reviews & Ratings
    122 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    7,363 Ratings
    Company Website

What is Vouch?

Founded in 2016, Vouch is a travel technology firm that assists hotels in optimizing their operations and enhancing the guest experience through its all-encompassing solution, Vouch HOME, which combines a guest platform with a comprehensive Hotel Operations Management Ecosystem. Vouch HOME includes features such as contactless check-in, efficient task management for staff, and an easy-to-use guest request platform, enabling hotels to operate more intelligently and create memorable experiences for their guests. The innovative tools offered by Vouch equip each team member with essential resources to handle their responsibilities effectively, encouraging open communication and providing management with valuable insights for making data-driven decisions. Recognized and endorsed by a wide range of both international and local hotel chains, Vouch has successfully addressed key challenges faced by the hospitality sector throughout the Asia-Pacific region. As a result, hotels utilizing Vouch's solutions have been able to improve their operational efficiency significantly while also enhancing the overall satisfaction of their guests.

What is LUCID Messenger?

LUCID Messenger distinguishes itself as the first-ever two-way SMS service designed exclusively for the hospitality industry. When paired with LUCID PROMIS Hotel Management Software (PMS), it offers a robust suite of features that facilitate smooth communication channels. Additionally, LUCID Messenger can seamlessly integrate with a range of other PMS platforms, enabling crucial operations such as sending out reservation confirmations and launching SMS marketing campaigns. Depending on the PMS in use, a variety of supplementary features can be activated to enhance functionality. The system is capable of dispatching alerts concerning room availability and occupancy levels, as well as current Average Room Rate (ARR) information to managers on-site, with customizable alert frequencies. It also systematically sends Night Audit summaries, detailing revenue, occupancy rates, and ARR figures to managers at specified intervals each day, ensuring they are well-informed. Notifications related to applied discounts, unusually high bills, voided transactions, and reservation cancellations are sent directly to in-house managers. Moreover, messages from guests are delivered straight to their mobile phones, while any complaints are quickly directed to the relevant departments or personnel for timely resolution. This streamlined communication framework not only fosters improved operational efficiency within hotel management but also elevates the overall guest experience by addressing their needs promptly and effectively.

Media

Media

Integrations Supported

Amadeus Travel Platform
Infor HMS
Microsoft 365
Microsoft Excel
OPERA Cloud PMS

Integrations Supported

Amadeus Travel Platform
Infor HMS
Microsoft 365
Microsoft Excel
OPERA Cloud PMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vouch

Date Founded

2016

Company Location

Singapore

Company Website

vouch-technologies.com

Company Facts

Organization Name

LUCID

Date Founded

2001

Company Location

India

Company Website

www.lucidpromis.com/hotel-messenger-software/

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

Tourismart Reviews & Ratings

Tourismart

SimpleApps