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What is Vouch?
Founded in 2016, Vouch is a travel technology firm that assists hotels in optimizing their operations and enhancing the guest experience through its all-encompassing solution, Vouch HOME, which combines a guest platform with a comprehensive Hotel Operations Management Ecosystem.
Vouch HOME includes features such as contactless check-in, efficient task management for staff, and an easy-to-use guest request platform, enabling hotels to operate more intelligently and create memorable experiences for their guests.
The innovative tools offered by Vouch equip each team member with essential resources to handle their responsibilities effectively, encouraging open communication and providing management with valuable insights for making data-driven decisions.
Recognized and endorsed by a wide range of both international and local hotel chains, Vouch has successfully addressed key challenges faced by the hospitality sector throughout the Asia-Pacific region.
As a result, hotels utilizing Vouch's solutions have been able to improve their operational efficiency significantly while also enhancing the overall satisfaction of their guests.
What is Trabble?
Elevate the efficiency of your customer service by significantly reducing response times through our chat-based concierge solution, which expertly channels requests and reservations for immediate attention, enabling your guest support team to concentrate on more complex issues. Cultivate meaningful relationships with your guests throughout their entire journey—before, during, and after their stays—by offering personalized interactions across a range of communication channels. Enjoy unparalleled oversight of all facets of your property, which allows for easy access and management of both large-scale and detailed systems from a unified platform. To ensure your staff transitions smoothly to the new system, we offer extensive onboarding sessions and tutorials, available online or in-person upon request, along with easy-to-follow hospitality standard operating procedure manuals. This strategy not only boosts team confidence but also significantly improves overall guest satisfaction, ultimately leading to a more enjoyable experience for everyone involved. Furthermore, by integrating this system, you can anticipate guest needs more effectively, resulting in a proactive approach to service that sets your establishment apart.
Integrations Supported
Amadeus Travel Platform
Infor HMS
OPERA Cloud PMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$6 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vouch
Date Founded
2016
Company Location
Singapore
Company Website
vouch-technologies.com
Company Facts
Organization Name
Trabble
Date Founded
2015
Company Location
Singapore
Company Website
www.trabble.co/products
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental