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What is VoxDirect?

Stay in touch with your clients and ensure you never overlook a call with our all-encompassing voice and text marketing platform. The VoxDirect mobile app offers an integrated phone solution tailored for small enterprises, brimming with innovative and unique functionalities. You can now handle both personal and business calls using just one device. VoxDirect manages your professional communications with expertise, granting you the flexibility to connect with customers at your convenience. Effortlessly upload your contact lists or kick off a social media initiative encouraging individuals to “text JOIN to 800-123-4567” to expand your community. With a single click, you can engage with hundreds or even thousands of clients, streamlining your outreach efforts. Additionally, you have the capability to schedule messages and effectively target specific segments of your audience. Immediate, automated texts can also be dispatched to those who respond to particular keywords, ensuring that vital information and promotions are shared swiftly while enabling rapid replies. This seamless combination of communication features not only enhances your business operations but also positions you for success in a competitive landscape. As a result, you can focus on building stronger relationships with your customers.

What is Quicktalk?

Quicktalk is a streamlined call center solution tailored for small businesses, allowing entrepreneurs and startups to effortlessly set up phone support and manage customer interactions from any device. Users have the option to choose a new dedicated phone number or keep their current one while custom-configuring an auto-attendant that includes features like personalized greetings, business hours, call routing, and announcements, all backed by unlimited calling. Moreover, Quicktalk incorporates sophisticated call center features such as call recording, cascading calls, real-time monitoring, and detailed analytics, specifically designed for smaller enterprises. This innovative software not only boosts customer service but also significantly simplifies communication processes, making it an invaluable tool for growing businesses looking to enhance their operational efficiency. With its user-friendly interface and rich feature set, Quicktalk is committed to supporting small businesses in achieving their customer service goals.

Media

Media

Integrations Supported

Gmail
Magento
Nekton.ai
Shopify
Slack
Wix
WooCommerce
Zapier

Integrations Supported

Gmail
Magento
Nekton.ai
Shopify
Slack
Wix
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOXOX

Date Founded

2006

Company Location

United States

Company Website

www.voxdirect.com

Company Facts

Organization Name

Quicktalk

Date Founded

2022

Company Location

France

Company Website

www.quicktalk.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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