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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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What is Voxie?
Connect with your customers swiftly by dispatching tailored messages that resonate with your brand and its offerings. Such communications will not only foster engagement but also boost repeat sales significantly. By customizing the content based on customer interactions, you can enhance the relevance of your outreach. Remarkably, triggered emails can yield up to ten times the revenue compared to conventional methods. Furthermore, by implementing strategies such as cross-selling and upselling, you can elevate repeat purchase rates by 23%. Crafting a memorable, personalized experience will also amplify word-of-mouth and encourage social sharing among your audience. Voxie seamlessly integrates with any Customer Relationship Management (CRM) system, Point of Sale (POS) solution, loyalty program, and various marketing automation tools. By actively incorporating customer feedback, your brand can forge deeper, more meaningful connections, ultimately increasing customer lifetime value and generating additional revenue. Utilizing AI technology and targeting segments with an impressive 98% open rate allows you to initiate timely, personalized, and brand-specific conversations. In doing so, you can engage with your audience more effectively and at scale, achieving a response rate exceeding 50%. This approach not only enhances customer satisfaction but also strengthens brand loyalty over time.
What is TxtSquad?
TxtSquad is a cloud-based messaging solution that facilitates two-way communication, automated responses, and large-scale broadcasts. With TxtSquad, you have access to a comprehensive suite of tools designed to enhance user engagement.
The platform enables you to handle all aspects of text messaging in a single, user-friendly interface. You can easily send and receive two-way messages with clients, team members, or customers. Our sophisticated automation capabilities let you schedule personalized messages for specific times or trigger them based on particular actions. Additionally, you can effortlessly reach out to your entire audience with a mass text message, all in just a few clicks. This streamlined approach helps ensure that your communication is both efficient and effective.
Media
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Integrations Supported
Salesforce
Clover
HubSpot CRM
HubSpot Customer Platform
Magento
OpenTable
Shopify
Zapier
Integrations Supported
Salesforce
Clover
HubSpot CRM
HubSpot Customer Platform
Magento
OpenTable
Shopify
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Voxie
Date Founded
2018
Company Location
United States
Company Website
www.voxie.com
Company Facts
Organization Name
TxtSquad
Date Founded
2020
Company Location
Canada
Company Website
txtsquad.com
Categories and Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Categories and Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win