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What is Voxpopme?
Experience qualitative feedback in an unprecedented manner, marked by incredible speed, broad accessibility, and deep insights. By leveraging video feedback, you can attain a richer understanding of your customers while nurturing empathy through agile qualitative insights at an expansive scale. Stay in tune with the ever-changing behaviors and perspectives of those key individuals who influence your business, empowering you to inspire action and make well-informed decisions. Agile Qual stands out as the most effective approach to cultivating a robust empathetic bond within your organization. Our effectiveness is not merely a statement; we have been honored as the top company in the Greenbook Research Industry Trends Report, which serves as the definitive resource for consumer insights. Transform your qualitative research into an agile endeavor through video feedback, which allows you to obtain the nuanced understanding you seek from your most valued audiences. This revolutionary method significantly minimizes both the time and cost typically associated with traditional focus groups and interviews. You can engage participants globally using a series of questions they can respond to via self-recorded videos, thereby amplifying both accessibility and reach in your research initiatives. This approach not only streamlines the feedback process but also enhances the quality of the insights gathered, ensuring that your findings are both relevant and actionable. Embrace this forward-thinking strategy to elevate your research capabilities and decision-making processes to new heights.
What is Collectif?
Collectif operates as a user research platform powered by AI, specifically designed for SaaS, and simplifies the process of collecting research and analyzing feedback with remarkable efficiency. This platform reveals crucial insights that may be concealed within support tickets, feedback forms, sales discussions, and more, achieving this in mere minutes instead of the typical days it would require.
It processes a variety of data types, which encompass support tickets, user feedback, interviews, sales conversations, product reviews, reasons behind deal closures, and determinants contributing to customer churn.
So, what is its operational mechanism?
Users can seamlessly connect their current tools or upload recordings of interviews to the platform.
After this, it automatically produces transcripts, assigns topic and sentiment tags, and delivers summaries and insights utilizing the advanced capabilities of GPT-4.
This functionality enables users to quickly pinpoint challenges and opportunities, making it exceedingly convenient to query their data directly! Moreover, the intuitive design promotes a greater comprehension of customer requirements, thereby significantly improving decision-making processes within the organization. In essence, Collectif enhances the way businesses understand and respond to their customers.
Media
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Integrations Supported
Alida
BERA
Digsite
Fuel Cycle
Google Business Profile
GutCheck
HubSpot CRM
HubSpot Customer Platform
InMoment
Iteratively
Integrations Supported
Alida
BERA
Digsite
Fuel Cycle
Google Business Profile
GutCheck
HubSpot CRM
HubSpot Customer Platform
InMoment
Iteratively
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€399/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Voxpopme
Date Founded
2013
Company Location
United States
Company Website
voxpopme.com
Company Facts
Organization Name
Collectif
Company Location
Poland
Company Website
collectif.ai
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Video
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming