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Vyopta transforms the approach IT teams and users take towards managing collaboration-related issues, guaranteeing fluid collaboration from any geographical point. With its real-time monitoring capabilities, quality experience evaluations, proactive alerts, and automated reporting features, the platform provides an integrated perspective on workspace performance and usage. This fosters safe and effective operations while optimizing investments in technology and real estate. By offering immediate access to user engagement metrics and quality intelligence, it boosts employee productivity, engagement, and well-being, giving organizations a detailed overview of their hybrid collaboration environments. The platform ensures visibility across major platforms including Microsoft 365, Zoom, Cisco, and Google Workspaces, which enables teams to identify potential challenges in quality and reliability. Additionally, the incorporation of intelligent diagnostics greatly reduces troubleshooting times, leading to quicker resolutions. Furthermore, it includes room analytics to evaluate space usage and assesses meeting equity among different teams and individuals, assisting organizations in identifying and eliminating unproductive meeting behaviors. This comprehensive approach not only empowers organizations to refine their collaboration strategies but also significantly improves overall operational efficiency and teamwork dynamics. As a result, companies can create a more conducive environment for innovation and collaboration.
What is Expo XT UC Analytics?
Expo XT delivers advanced Unified Communication Analytics that encompass various platforms and channels, significantly improving the effectiveness of communication. This versatile tool helps in managing hunt groups, diagnosing issues with Auto Attendants and IVR systems, and evaluating user performance along with agent metrics, thereby providing essential insights to enhance voice calls, video conferencing, and collaborative efforts. Powered by Power BI, Expo XT integrates effortlessly with numerous systems, including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, and NICE CXone, among others. Additionally, it features a cost-effective pricing model that begins with just 100 extensions, making it suitable for organizations of all sizes. By leveraging Expo XT, companies can revolutionize their communication approaches and achieve improved engagement results. Furthermore, the platform's comprehensive analytics empower users to make data-driven decisions, ultimately fostering a more productive work environment.
Media
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Integrations Supported
Zoom
Cisco Webex
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Power BI
Microsoft Teams
NICE CXone Mpower
Integrations Supported
Zoom
Cisco Webex
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Power BI
Microsoft Teams
NICE CXone Mpower
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vyopta
Date Founded
2007
Company Location
United States
Company Website
www.vyopta.com
Company Facts
Organization Name
Metropolis Technologies
Company Location
United States
Company Website
www.metropolis.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail