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What is WIT Conversation Platform?

In the rapidly changing landscape of today's economy, companies are increasingly utilizing digital communication methods. A significant trend is the growing preference for messaging, which is more convenient and cost-effective than traditional phone calls. This mode of communication allows for instant, 24/7 dialogue; however, to achieve optimal efficiency, automation is essential. The role of a graphic designer is vital in crafting effective conversation flows, and incorporating language translation capabilities broadens accessibility for users. There is also an answering machine that can handle typical questions and supports 21 different languages. Additionally, it can easily integrate with various business systems and ensure connectivity across multiple platforms. Each chatbot functions as a distinct container, which allows for personalized interactions tailored to specific needs. To maintain high standards, monitoring tools are in place to oversee interactions conducted by software agents. A straightforward graphical builder aids users in creating automated dialogues, complemented by pre-built integrations with third-party tools and live chat services. Moreover, the system includes a unique, patent-pending model for an FAQ knowledge base that upholds total privacy for customer engagements. This all-encompassing solution also features an array of AI functionalities, such as natural language processing (NLP), natural language understanding (NLU), language detection, and sentiment analysis, all designed to improve user experience and foster engagement. Consequently, businesses can cultivate stronger connections with their customers through these innovative digital communication strategies, ultimately leading to enhanced customer satisfaction and loyalty.

What is Personified?

Personified offers a chatbot-as-a-service solution that leverages advanced LLM technology to interact meaningfully with users. This chatbot is crafted to extract valuable insights from multiple files and datasets, allowing it to provide precise and reliable answers to questions. We place a strong emphasis on the privacy and security of our clients' data, ensuring that your information is only accessed for support purposes and not for any model training activities. Our dedication to data protection is a continuous effort, and we enforce stringent policies to prevent any possible mismanagement of sensitive information. By doing so, we aim to foster a trustworthy relationship with every user, promoting confidence in our services while enhancing user experience through consistent engagement. Additionally, our focus on transparency ensures that users are always informed about how their data is handled.