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What is WOLFCOM Automatic Smart Redaction?

Law enforcement agencies frequently allocate considerable time and resources to the video redaction process before making footage public. To alleviate the challenges associated with this task, we have developed a video redaction tool that provides both automated and manual redaction options. With each license of our WOLFCOM Evidence Management Software (WEMS), users gain access to free basic redaction features. This basic functionality enables users to manually blur faces by simply drawing a square over the area of interest in the video, a feature that is available at no charge to all WEMS users. Should the subject move during playback, the software allows users to easily reposition the square without the need to redraw it, as it intelligently tracks the square’s movement across video frames. This capability ensures that the redaction process is both smooth and efficient. Furthermore, our software includes an optional smart video redaction feature, giving users the ability to select their preferred method of redaction. Ultimately, our solution aims to improve both productivity and user-friendliness for those responsible for handling sensitive video material, making the entire process more manageable and less time-consuming. In doing so, we hope to support law enforcement in their efforts to maintain transparency while safeguarding privacy.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WOLFCOM

Date Founded

2018

Company Location

United States

Company Website

wolfcomusa.com/audio-video-redaction/

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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