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What is WSHOP?

With an extensive background of over 17 years in the digital industry and numerous years focused on research and development, we are excited to introduce WSHOP, a unique, adaptable, and powerful SaaS platform for digital commerce. WSHOP integrates all the essential tools needed to kickstart your ecommerce initiatives while also facilitating the digital transformation of physical retail spaces. It provides the capability to function in multiple languages, manage various catalogs, currencies, and tax frameworks across a wide range of countries, whether that’s 2, 10, 50, or even up to 195 nations. By choosing WSHOP, you can rest easy about infrastructure, security, or the need for immediate availability. This cloud-based SaaS solution significantly reduces your costs associated with provisioning, maintenance, software licenses, installation, and support, enabling you to focus entirely on your primary business objectives. Historically, WSHOP has been meticulously crafted to address merchants' needs, effortlessly incorporating vital tools that drive ecommerce success. Additionally, WSHOP prioritizes the needs of consumers, aiming to foster a harmonious relationship between a brand's physical outlets and its online presence, ultimately enriching the overall customer experience. As a result, businesses can thrive in both digital and physical marketplaces effectively.

What is Kundo?

Modern customer service solutions include a wide array of platforms such as email, live chat, forums for inquiries, telephone support, social media channels, and sections for frequently asked questions. Kundo provides an all-encompassing set of tools that consolidates these various digital channels into a single, cohesive interface, enabling you to have a clear overview and more control over your customer interactions. We recognize that exceptional customer service goes beyond the implementation of advanced tools, which is why we aim to assist you at every stage of your customer service journey. To explore our full range of services, click here! To enhance your experience with Kundo's offerings, we provide a dedicated Success Manager focused on your achievement. This expert will not only help you get up and running but will also train your entire team and be available for any inquiries you may have. Furthermore, we partner with various organizations to offer training sessions designed to optimize customer interactions via digital channels, further boosting your team's efficiency. Your journey toward providing outstanding customer service is just a step away, and we are excited to accompany you on this path!

Media

Media

Integrations Supported

Alma

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

WSHOP

Date Founded

2018

Company Location

France

Company Website

www.wshop.com

Company Facts

Organization Name

Kundo

Company Location

Sweden

Company Website

kundo.se

Categories and Features

eCommerce

Not specified

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal

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