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What is WWS Greaeter?

Bank branches are experiencing a notable shift from traditional service models to more automated business centers. Auriga's WWS Greæter is an innovative tablet application designed specifically for branch staff as they evolve from managing transactions to facilitating customer interactions. This transformation in the banking sector is driven by a clientele that is becoming more empowered through digital technologies, the swift growth of secure and reliable digital service offerings, and the relentless pursuit of enhancing customer satisfaction while optimizing sales opportunities at each engagement. The integration of sophisticated self-service kiosks in branches enables financial institutions to significantly reduce the burden on tellers by streamlining routine, low-value transactions. As branch employees adapt to this new environment, they face the challenge of balancing the need to drive high-value product sales with customers' increasing demands for a more enjoyable and enriching banking experience. Therefore, effectively navigating these changes is essential for sustaining a competitive edge in today's banking landscape. The ability to embrace technology and evolve service models will ultimately dictate the future success of these financial institutions.

What is OXARI?

OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams. ADVANTAGES OF IMPLEMENTATION As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences. FLEXIBLE CONFIGURATIONS A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows.

Media

Media

Integrations Supported

Jira
Redmine

Integrations Supported

Jira
Redmine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$7/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Company Facts

Organization Name

Infonet Projekt SA

Date Founded

1995

Company Location

Poland

Company Website

www.oxari.com

Categories and Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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