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What is WWS Proactive Monitoring Manager?

The WWS module offers an extensive management system for the entire self-service network, empowering users to activate alert systems and set up automatic response protocols. It supports diagnostics and technical navigation for individual devices, while also enabling the monitoring of both virtual and physical conditions of ATMs and their related equipment. In addition, the module facilitates network diagnostics by evaluating performance metrics, counting the ATMs linked to each node, and maintaining effective load balancing across all nodes while monitoring application statuses. Users can establish automated responses that are initiated by specific occurrences, such as dispatching emails or SMS notifications when particular thresholds are reached, and rebooting devices when irregularities are identified. The system also allows for remote control functions for ATMs, granting users the ability to verify device statuses and execute reboots as necessary. Alerts are generated for any anomalies or errors that may arise, ensuring timely intervention for potential problems. This comprehensive monitoring and management framework not only enhances the reliability and efficiency of the self-service network but also contributes to improved user satisfaction through responsive service delivery. Ultimately, the WWS module represents a vital tool in maintaining optimal operational performance across the entire self-service landscape.

What is VIAVI Observer Platform?

The Observer Platform is a comprehensive solution for network performance monitoring and diagnostics (NPMD) that guarantees top-notch performance across all IT services. This integrated system provides valuable insights into critical key performance indicators (KPIs) through a variety of established workflows, which include everything from overarching dashboards to pinpointing the root causes of service disruptions. It is exceptionally designed to fulfill business goals and tackle challenges throughout the complete lifecycle of IT enterprises, whether that involves adopting new technologies, efficiently managing current resources, resolving service-related issues, or optimizing the use of IT assets. Additionally, the Observer Management Server (OMS) features a user-friendly interface that functions as a cybersecurity tool, allowing for easy navigation to detect security threats, oversee user access and password security, manage updates to web applications, and unify various management tools into one centralized interface. This streamlined approach not only boosts operational efficiency but also aids organizations in sustaining a secure and effective IT environment, ultimately fostering greater productivity and resilience against potential threats. Overall, the Observer Platform stands out as an essential asset for businesses looking to enhance their IT service performance and security posture.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Company Facts

Organization Name

VIAVI Solutions

Date Founded

2015

Company Location

United States

Company Website

www.viavisolutions.com/en-us/ptv/products/observer-platform

Categories and Features

Network Monitoring

Not specified

Categories and Features

Network Monitoring

Not specified

Observability

Not specified

Packet Analyzers

Not specified

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