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What is WaitlistPlus?
Our setup wizard will efficiently help you begin by leading you through a series of straightforward questions to set up your account. After completing this process, you will receive email alerts whenever new customers join your portal, while confirmations will be sent to customers upon their registration. Furthermore, you can automate reminders to your customers as frequently as necessary, with no restrictions on the quantity of reminders you can produce. Lists can be categorized based on different factors such as age, specific date ranges, or can be left flexible. By default, customers are ordered according to their addition to the list, yet you can manually rearrange their ranks as needed. By prioritizing customers, you can elevate certain individuals within the list, improving your overall management efficiency. In addition, customers have the convenience to add themselves to the list, track their current status, and easily opt out online. You can enhance your portal’s appearance by incorporating your company’s colors for a unified brand identity. Regular reminder emails can be dispatched to customers, allowing them to see their standing on the list. You also have the flexibility to modify the email content and control the extent of waiting list information available to them, which ensures a personalized experience for every customer. This thorough strategy not only optimizes communication but also cultivates a stronger sense of engagement and openness with your clientele. Ultimately, this level of customization can significantly improve customer satisfaction, fostering long-lasting relationships.
What is ConnectSmart® Host?
Meet ConnectSmart® Host, an innovative front-of-house solution crafted to enhance the management of reservations, the organization of waitlists, the assignment of tables, and the coordination of staff. Furthermore, it offers dynamic, real-time insights and analytics that empower businesses to optimize their operational efficiency and improve guest experiences. This comprehensive tool is essential for modern hospitality management.
Integrations Supported
SpotOn
API Availability
Has API
API Availability
Has API
Pricing Information
$12 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WaitlistPlus
Company Location
United States
Company Website
www.waitlistplus.com
Company Facts
Organization Name
QSR Automations
Date Founded
1996
Company Location
United States
Company Website
qsrautomations.com/connectsmart-host/
Categories and Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking