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What is WaitlistPlus?
Our setup wizard will efficiently help you begin by leading you through a series of straightforward questions to set up your account. After completing this process, you will receive email alerts whenever new customers join your portal, while confirmations will be sent to customers upon their registration. Furthermore, you can automate reminders to your customers as frequently as necessary, with no restrictions on the quantity of reminders you can produce. Lists can be categorized based on different factors such as age, specific date ranges, or can be left flexible. By default, customers are ordered according to their addition to the list, yet you can manually rearrange their ranks as needed. By prioritizing customers, you can elevate certain individuals within the list, improving your overall management efficiency. In addition, customers have the convenience to add themselves to the list, track their current status, and easily opt out online. You can enhance your portal’s appearance by incorporating your company’s colors for a unified brand identity. Regular reminder emails can be dispatched to customers, allowing them to see their standing on the list. You also have the flexibility to modify the email content and control the extent of waiting list information available to them, which ensures a personalized experience for every customer. This thorough strategy not only optimizes communication but also cultivates a stronger sense of engagement and openness with your clientele. Ultimately, this level of customization can significantly improve customer satisfaction, fostering long-lasting relationships.
What is Q Waits Business?
Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$12 per month
Free Trial Offered?
Free Version
Pricing Information
$37.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WaitlistPlus
Company Location
United States
Company Website
www.waitlistplus.com
Company Facts
Organization Name
Boolean Array
Date Founded
2020
Company Location
Canada
Company Website
business.qwaits.com
Categories and Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking