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What is Waittable?

Waittable is a cutting-edge cloud-based waitlist solution designed to streamline operations, improve customer satisfaction, boost revenue, and integrate various functions such as Waitlist, Table Management, Reservation Management, and CRM data into a cohesive platform. Notable Features 1. Online Waitlist Management: Significantly cut down on wait times by minimizing physical lines, thereby enhancing the overall dining experience for patrons. 2. Real-time updates: Customers receive automatic notifications via SMS or WhatsApp regarding their wait times and status, helping to alleviate frustration and anxiety. 3. Table Management: The user-friendly table management feature allows establishments to optimize seating layouts, decrease wait times, and maximize table utilization. 4. Customer Notifications: Tailored SMS or email alerts keep customers updated about their wait status, fostering an environment of trust and transparency. 5. Reporting and analytics: Insightful data analytics empower restaurants to fine-tune their operations, recognize emerging trends, and make informed decisions, ultimately leading to improved overall performance. Additionally, the platform's robust features enable restaurants to enhance their operational efficiency while delivering a superior experience to their guests.

What is Carbonara?

The Carbonara App provides a versatile way to accept reservations through various channels such as phone, email, or web forms, enabling you to handle them manually. Additionally, it offers customers the convenience of online booking through its integrated system. The app facilitates table management, allowing you to designate seating arrangements for patrons. By utilizing multiple tablets or smartphones, your team can efficiently coordinate and expedite the seating process for guests. Accessing the Carbonara App is straightforward, enabling you to keep track of bookings effortlessly. Staff members can easily view the bookings page from their mobile devices, streamlining the reservation management process. To enhance customer experience, you can add individuals to the queue using their phone numbers, which triggers an automated and customizable confirmation message to inform them of their waitlist status. This feature not only improves communication but also helps in managing customer expectations effectively.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waittable

Company Location

United States

Company Website

waittable.com

Company Facts

Organization Name

Carbonara

Date Founded

2020

Company Location

United States

Company Website

www.carbonaraapp.com

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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