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What is Waittable?

Waittable is a cutting-edge cloud-based waitlist solution designed to streamline operations, improve customer satisfaction, boost revenue, and integrate various functions such as Waitlist, Table Management, Reservation Management, and CRM data into a cohesive platform. Notable Features 1. Online Waitlist Management: Significantly cut down on wait times by minimizing physical lines, thereby enhancing the overall dining experience for patrons. 2. Real-time updates: Customers receive automatic notifications via SMS or WhatsApp regarding their wait times and status, helping to alleviate frustration and anxiety. 3. Table Management: The user-friendly table management feature allows establishments to optimize seating layouts, decrease wait times, and maximize table utilization. 4. Customer Notifications: Tailored SMS or email alerts keep customers updated about their wait status, fostering an environment of trust and transparency. 5. Reporting and analytics: Insightful data analytics empower restaurants to fine-tune their operations, recognize emerging trends, and make informed decisions, ultimately leading to improved overall performance. Additionally, the platform's robust features enable restaurants to enhance their operational efficiency while delivering a superior experience to their guests.

What is WaitlistPlus?

Our setup wizard will efficiently help you begin by leading you through a series of straightforward questions to set up your account. After completing this process, you will receive email alerts whenever new customers join your portal, while confirmations will be sent to customers upon their registration. Furthermore, you can automate reminders to your customers as frequently as necessary, with no restrictions on the quantity of reminders you can produce. Lists can be categorized based on different factors such as age, specific date ranges, or can be left flexible. By default, customers are ordered according to their addition to the list, yet you can manually rearrange their ranks as needed. By prioritizing customers, you can elevate certain individuals within the list, improving your overall management efficiency. In addition, customers have the convenience to add themselves to the list, track their current status, and easily opt out online. You can enhance your portal’s appearance by incorporating your company’s colors for a unified brand identity. Regular reminder emails can be dispatched to customers, allowing them to see their standing on the list. You also have the flexibility to modify the email content and control the extent of waiting list information available to them, which ensures a personalized experience for every customer. This thorough strategy not only optimizes communication but also cultivates a stronger sense of engagement and openness with your clientele. Ultimately, this level of customization can significantly improve customer satisfaction, fostering long-lasting relationships.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waittable

Company Location

United States

Company Website

waittable.com

Company Facts

Organization Name

WaitlistPlus

Company Location

United States

Company Website

www.waitlistplus.com

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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