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What is Waitwhile?

Waitwhile is an innovative platform designed for managing schedules and waitlists, assisting over 20,000 businesses in reducing wait times and enhancing customer experiences. The service addresses various queuing challenges by allowing patrons to check in online, providing real-time wait time updates, and keeping guests informed through SMS and email notifications. Moreover, it offers seamless integration with its robust API, enabling users to customize their experience. The platform allows for unlimited usage with coverage for up to 100 guests annually, ensuring that businesses can efficiently handle their customer flow. This comprehensive approach not only improves operational efficiency but also significantly elevates customer satisfaction.

What is OpenTable?

Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.

Media

Media

Integrations Supported

Craft CMS

Integrations Supported

ARP.top
Anon
Arrangr
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
ChatGPT Pro
Cloutly
HubWorks Retail Task Management System
Locafy
Maple
Muse
Painapo
Perfect Venue
Sitejet
Sorrel AI
Stacklist
Toast POS
Voxie

API Availability

API Availability

Pricing Information

$59.00/month
Free $0
Up to 100 waitlisted guest parties per month

Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month

Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month

Enterprise- contact us so we can prepare a tailor-made plan for your organization
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Waitwhile

Date Founded

2016

Company Location

United States

Company Website

waitwhile.com

Company Facts

Organization Name

OpenTable

Date Founded

1998

Company Location

United States

Company Website

restaurant.opentable.com

Categories and Features

Patient Scheduling

Not specified

Queue Management

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Wait List Management
Waitstaff Management

Waitlist

Not specified

Categories and Features

Food Delivery

Not specified

Reputation Management

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management

Waitlist

Not specified

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