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What is Waitwhile?

Waitwhile is an innovative platform designed for managing schedules and waitlists, assisting over 20,000 businesses in reducing wait times and enhancing customer experiences. The service addresses various queuing challenges by allowing patrons to check in online, providing real-time wait time updates, and keeping guests informed through SMS and email notifications. Moreover, it offers seamless integration with its robust API, enabling users to customize their experience. The platform allows for unlimited usage with coverage for up to 100 guests annually, ensuring that businesses can efficiently handle their customer flow. This comprehensive approach not only improves operational efficiency but also significantly elevates customer satisfaction.

What is Queueme?

Queues can be incredibly intriguing. While it’s heartening to see customers enthusiastically waiting for your services, even slight interruptions and unforeseen delays can result in dissatisfaction. Imagine the power of accurately measuring and managing customer flow in your venue to reduce such turmoil. What if you had a sophisticated dashboard at your fingertips that displayed real-time data and notifications concerning your business activities? If you are still depending on outdated methods like manual oversight and sign-in sheets for queue management, then it’s time to embrace a contemporary solution. Modern queue management systems, like those provided by Queueme, can be customized to meet the unique requirements and traits of your establishment. Furthermore, using a cloud-based platform guarantees that everyone involved has immediate access to comprehensive organizational data and analytics, potentially paving the way for innovative applications of data science within your operations. This transformation not only boosts operational efficiency but also greatly enhances the overall experience for your customers. By adopting such technology, you position your business to thrive in an increasingly competitive landscape.

Media

Media

Integrations Supported

CloudShow
Craft CMS
Mailchimp
Salesforce
Stackreaction

Integrations Supported

CloudShow
Craft CMS
Mailchimp
Salesforce
Stackreaction

API Availability

Has API

API Availability

Has API

Pricing Information

$59.00/month
Free Trial Offered?
Free Version

Pricing Information

$57 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waitwhile

Date Founded

2016

Company Location

United States

Company Website

waitwhile.com

Company Facts

Organization Name

Queueme Technologies

Date Founded

2016

Company Location

United States

Company Website

queueme.io/queue-management-system.html

Categories and Features

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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