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What is Walkabout?

Walkabout stands out as the premier field service software tailored for the appliance sector. Born from the experiences of a service repair business, it encompasses all the essential tools required to enhance your business's efficiency, scalability, and modernization. The dedicated Walkabout team provides live support along with comprehensive training resources. As your business evolves, Walkabout is designed to adapt and grow alongside it. You can start utilizing fundamental features and gradually explore more advanced options as needed. My Walkabout serves as an excellent application for technicians to document their tasks effectively. It is crucial for technicians to have the capability to create customer profiles, manage calls, generate purchase orders, and process payments seamlessly. Additionally, technicians can access a customer's history, enabling them to diagnose issues with greater insight. The advanced technology and streamlined workflow offered by the app often leave customers impressed. Ultimately, the My Walkabout App is an invaluable tool for enhancing customer satisfaction and service quality. By leveraging its features, businesses can ensure a more organized approach to service delivery.

What is Miracle Service?

Miracle Service provides an all-encompassing field service management software that aims to boost both the efficiency and profitability of your service-oriented business. Our technician scheduling solution guarantees that your team is always precisely positioned, equipped with the essential parts, and available when needed. Technicians are able to easily access and update service information directly from their mobile devices, tablets, or laptops, making their workflow seamless. The Miracle Service software integrates effortlessly with 20 well-known accounting platforms, including QuickBooks, which helps to simplify your financial operations. You can quickly generate comprehensive reports that encompass technicians, customers, equipment, and service agreements, with more than 130 standard options readily accessible. Our user-friendly contract management feature streamlines the invoicing process by automatically billing your clients at the end of each month. Furthermore, you can efficiently track parts throughout your warehouse and fleet, analyze usage trends, maintain adequate supply levels, and guarantee precise billing for all parts utilized, thus optimizing the organization and effectiveness of your operations. The software not only saves valuable time but also contributes significantly to improving the standards of service delivery, ultimately leading to higher customer satisfaction. By investing in Miracle Service, you are equipping your business with the tools necessary for sustained growth and success.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Walkabout Software

Date Founded

2003

Company Location

United States

Company Website

www.walkaboutsoftware.com/home

Company Facts

Organization Name

Nexent Innovations

Date Founded

1994

Company Location

Canada

Company Website

www.miracleservice.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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