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What is Walkabout?

Walkabout stands out as the premier field service software tailored for the appliance sector. Born from the experiences of a service repair business, it encompasses all the essential tools required to enhance your business's efficiency, scalability, and modernization. The dedicated Walkabout team provides live support along with comprehensive training resources. As your business evolves, Walkabout is designed to adapt and grow alongside it. You can start utilizing fundamental features and gradually explore more advanced options as needed. My Walkabout serves as an excellent application for technicians to document their tasks effectively. It is crucial for technicians to have the capability to create customer profiles, manage calls, generate purchase orders, and process payments seamlessly. Additionally, technicians can access a customer's history, enabling them to diagnose issues with greater insight. The advanced technology and streamlined workflow offered by the app often leave customers impressed. Ultimately, the My Walkabout App is an invaluable tool for enhancing customer satisfaction and service quality. By leveraging its features, businesses can ensure a more organized approach to service delivery.

What is Quick Assign Service CRM?

Quick Assign Service CRM is an all-encompassing software designed specifically for companies operating in the field repair industry, such as HVAC, RO, IT, medical services, and equipment maintenance. It efficiently organizes the entire service workflow, beginning with the registration of customer complaints and culminating in job completion and billing. Built for optimal performance, it features tools for handling customer inquiries, monitoring Annual Maintenance Contracts (AMCs), scheduling preventive maintenance along with reminders, and offering real-time GPS tracking to effectively oversee technicians and assign tasks. Users can seamlessly manage inventory levels, monitor expenditures, and handle both sales and purchase invoices with ease. Furthermore, the powerful reporting functionalities enable users to evaluate performance metrics, track revenue streams, and analyze service history all from a single, centralized platform. By leveraging Quick Assign, businesses can enhance their operational efficiency, boost customer satisfaction, and elevate productivity, making it the top choice for managing field repair tasks effectively. This cutting-edge solution not only streamlines operations but also equips businesses with the tools necessary to excel in a challenging marketplace, thereby ensuring sustained growth and success.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$249/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Walkabout Software

Date Founded

2003

Company Location

United States

Company Website

www.walkaboutsoftware.com/home

Company Facts

Organization Name

Twobro Power Solutions

Date Founded

2024

Company Location

India

Company Website

quickassigncrm.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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