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What is IBM Watson Speech to Text?

IBM Watson® Speech to Text technology delivers fast and accurate transcription of speech in multiple languages, serving a wide range of uses such as enhancing customer self-service, supporting agents, and conducting speech analytics. You can quickly engage with our advanced machine learning models immediately or customize them to fit your specific requirements. Utilize a Watson-powered virtual assistant to manage common questions in call centers via phone interactions. By analyzing conversation records, call centers can boost efficiency by quickly identifying trends, customer concerns, sentiments, compliance issues, and more. AI-enhanced real-time support can notably improve agent productivity and effectiveness during customer interactions by providing immediate access to relevant documents and internal data. While agents are conversing with customers, Watson continuously watches the dialogue, transcribes it, gathers relevant information from resources, and provides instant responses to the agent, making the service process more efficient. This groundbreaking method not only enhances the overall customer experience but also equips agents with the necessary insights to deliver more knowledgeable answers. As the technology evolves, it promises to further revolutionize how businesses interact with their clients.

What is Cockatoo?

Transform your audio or video files into text documents effortlessly with Cockatoo, a top-tier speech-to-text application celebrated for its exceptional speed and accuracy, boasting an impressive precision rate of up to 99% that surpasses human transcription efforts, all made possible through cutting-edge machine learning technology. With Cockatoo, converting an hour-long audio recording into a written transcript takes merely 2-3 minutes, making it 30 times quicker than traditional manual transcription and exceeding the performance of similar services. Our platform supports transcription in a wide array of languages and dialects from around the world, establishing Cockatoo as your all-in-one solution for converting files to text. By simply uploading your audio or video in any format, you will receive your text transcript almost immediately. We offer a variety of flexible pricing plans tailored to different budgets, ensuring that AI-powered transcription is accessible to all users. Furthermore, you can download your transcripts in several formats, such as srt, docx, pdf, or txt, allowing for easy sharing and customization to fit your needs. There’s no requirement for you to extract audio from video files; we manage that aspect for you, simplifying the entire transcription process. Just drag and drop your files, and enjoy the convenience and efficiency that Cockatoo delivers. Users consistently find that our platform is not only fast but also incredibly intuitive, enhancing the overall experience of transcription. Explore the benefits of seamless transcription today and discover how Cockatoo can revolutionize your workflow.