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Dragon Professional Anywhere

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What is IBM Watson Speech to Text?

IBM Watson® Speech to Text technology delivers fast and accurate transcription of speech in multiple languages, serving a wide range of uses such as enhancing customer self-service, supporting agents, and conducting speech analytics. You can quickly engage with our advanced machine learning models immediately or customize them to fit your specific requirements. Utilize a Watson-powered virtual assistant to manage common questions in call centers via phone interactions. By analyzing conversation records, call centers can boost efficiency by quickly identifying trends, customer concerns, sentiments, compliance issues, and more. AI-enhanced real-time support can notably improve agent productivity and effectiveness during customer interactions by providing immediate access to relevant documents and internal data. While agents are conversing with customers, Watson continuously watches the dialogue, transcribes it, gathers relevant information from resources, and provides instant responses to the agent, making the service process more efficient. This groundbreaking method not only enhances the overall customer experience but also equips agents with the necessary insights to deliver more knowledgeable answers. As the technology evolves, it promises to further revolutionize how businesses interact with their clients.

What is Dragon Professional Anywhere?

Nuance Dragon Professional Anywhere empowers busy professionals, including those in remote settings, to naturally harness their voice for the rapid and precise creation of comprehensive documents. It is crucial for essential documentation to be generated by experts with knowledge in their respective fields, rather than being obstructed by technological limitations. With the support of conversational AI, individuals in both private and public sectors can articulate their ideas more seamlessly. This advanced technology enables users to capture the details of client meetings with a speech recognition speed that is three times faster than conventional typing, achieving an impressive accuracy rate of up to 99%. While the average speaking pace can surpass 120 words per minute, typical typing speeds tend to linger below 40 words per minute. Users are afforded the freedom to communicate their thoughts in depth without facing restrictions on usage. Consequently, business professionals can significantly boost their productivity, irrespective of their physical location, allowing them to focus on their clients and business goals without being hindered by technological issues. This groundbreaking tool ultimately simplifies the documentation process, making it an essential resource for professionals aiming for both efficiency and effectiveness in their work. Its ability to adapt to various work environments further enhances its value, ensuring users can remain agile and responsive to their tasks.