IBM Watson Speech to Text vs. Sembly

IBM Watson® Speech to Text technology delivers fast and accurate transcription of speech in multiple languages, serving a wide range of uses such as enhancing customer self-service, supporting agents, and conducting speech analytics. You can quickly engage with our advanced machine learning models immediately or customize them to fit your specific requirements. Utilize a Watson-powered virtual assistant to manage common questions in call centers via phone interactions. By analyzing conversation records, call centers can boost efficiency by quickly identifying trends, customer concerns, sentiments, compliance issues, and more. AI-enhanced real-time support can notably improve agent productivity and effectiveness during customer interactions by providing immediate access to relevant documents and internal data. While agents are conversing with customers, Watson continuously watches the dialogue, transcribes it, gathers relevant information from resources, and provides instant responses to the agent, making the service process more efficient. This groundbreaking method not only enhances the overall customer experience but also equips agents with the necessary insights to deliver more knowledgeable answers. As the technology evolves, it promises to further revolutionize how businesses interact with their clients.

Sembly is a versatile web and mobile application that enhances your experience during meetings on platforms like Teams, Zoom, and Google Meet by providing easily accessible content for review, search, and sharing. You can share specific segments or entire meetings with your colleagues, ensuring everyone is informed and on the same page, regardless of their attendance. Additionally, Sembly saves you time with its automated summaries that capture essential information. Available in English on web browsers and mobile apps for iOS and Android, Sembly serves as an intelligent AI meeting assistant that simplifies the process of reviewing and sharing meeting outcomes, records, and transcriptions. It transforms your meetings into searchable documents, emphasizes important discussion points, and generates concise notes and summaries. By utilizing Sembly Team, you can access advanced AI analytics that empower both you and your team to be more productive while minimizing the time spent in meetings. Sembly seamlessly integrates with your calendar to automatically join and record all scheduled meetings across major conferencing platforms, which alleviates the burden of taking notes during calls. You have the ability to revisit previous discussions, search through a comprehensive database of your meetings, and share critical insights with your team members or peers. Sembly is crafted to cater to businesses of all sizes, making it an invaluable AI-driven solution for effective meeting management and collaboration. This innovative tool not only enhances productivity but also fosters better communication within teams.