Waveline vs. Cora

Every day, you receive a multitude of emails, but only a small percentage demand immediate attention, which has led to the creation of the email classifier outlined below for better inbox management. For customer complaints, we extract the main issue and notify #customer-support through Slack to ensure timely resolutions. Inquiries regarding delayed orders are sent to #customer-relation for appropriate follow-up. After engaging in a support call with a client, it's vital to remain informed about the conversation; therefore, you can set up a Waveline flow that emphasizes the key takeaways rather than replaying the entire discussion. Writer's block can hinder many when attempting to craft messages. To tackle this challenge, you can swiftly create an internal tool using Waveline that retrieves relevant recipient data from LinkedIn and performs a Google search, facilitating the creation of a personalized first draft effortlessly. This innovative tool effectively transforms chaotic information into a structured format. Additionally, Waveline leverages LLMs to extract valuable insights from diverse content, including text and images, thereby boosting overall efficiency and productivity. By making the most of these features, you not only streamline communication but also enhance response times, leading to a more efficient workflow. In turn, this approach helps foster better relationships with clients and promotes a more responsive customer service environment.

Cora operates as an AI-driven assistant for your Gmail, acting much like a chief of staff by sorting incoming emails, establishing priorities, crafting replies that resonate with your personal tone, and summarizing less critical messages succinctly. It learns from your email habits and communication style, allowing for personalized configurations through casual conversations or setting adjustments, all with the goal of helping you achieve an inbox with zero unread messages. Additionally, Cora provides a "Brief" summary twice a day, highlighting non-urgent emails such as newsletters and notifications, which allows you to quickly peruse rather than comb through an overwhelming number of messages. You retain full control over your inbox since Cora does not autonomously send or delete emails; it simply offers drafts for your consideration before they are dispatched. The service prioritizes strong privacy safeguards, ensuring that your information is not used to train external models and that there is no unauthorized access to your emails. Moreover, Cora complies with rigorous standards, including Google Verification, CASA Tier 2, GDPR, and ISO 27001, which guarantees that your data is consistently protected and confidential. Through its innovative features and emphasis on user empowerment, Cora transforms the way you handle your email communications, making it a valuable tool for anyone looking to streamline their inbox management. Ultimately, Cora not only enhances productivity but also offers peace of mind regarding data security.