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What is WayFi Wireless?

Wayfi Wireless – A Synopsis of Our Wi-Fi DAS Solutions At Wayfi Wireless, we specialize in providing Wi-Fi Distributed Antenna System (Wi-Fi DAS) solutions designed to ensure seamless, high-speed, and secure internet connectivity in large venues, corporate environments, and densely populated areas. Our cutting-edge Wi-Fi DAS technology is engineered to eliminate dead zones, boost network performance, and greatly enhance user experiences by intelligently distributing wireless signals throughout the space. 🔹 Grasping the Concept of Wi-Fi DAS Wi-Fi DAS (Distributed Antenna System) represents a sophisticated network infrastructure approach that enhances Wi-Fi coverage by strategically placing multiple antennas throughout a building or large area. Unlike traditional Wi-Fi systems that rely on a single router or access point, Wi-Fi DAS guarantees a consistent signal distribution, reducing congestion and improving connectivity for users. This makes it an excellent option for settings that require dependable internet access, ultimately leading to increased productivity and satisfaction among users.

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$55 - $75 /month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WayFi Wireless

Date Founded

2023

Company Location

United States

Company Website

wayfiwireless.com

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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