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What is We Love Customers?

The We Love Customers platform brings together all the vital tools necessary for improving customer recommendations and cultivating loyalty. Although each tool functions autonomously, their seamless integration reveals enhanced capabilities and effectiveness. Turn your loyal customers into enthusiastic brand promoters by implementing a successful customer referral program. With We Love Customers, encourage your customers to advocate for your brand within their circles. Significantly improve customer satisfaction while strengthening loyalty. Use We Love Customers to measure how likely your customers are to recommend your brand via an NPS survey, which delivers crucial insights. By automating the collection of customer reviews, you can gain a richer understanding of your clientele. Gathering feedback not only helps you evaluate customer satisfaction but also builds trust among potential buyers. Furthermore, inspire your customers to interact more with your brand and return for additional purchases, creating a sustainable loop of loyalty and advocacy. In the end, the platform equips businesses with the tools necessary to foster enduring relationships with their customer base, ensuring success in a competitive market. This holistic approach empowers brands to thrive by leveraging their strongest asset: their customers.

What is Influence?

Influence.io is a multifunctional platform designed for loyalty and referral programs, empowering ecommerce and direct-to-consumer brands to effectively create, manage, and enhance their customer loyalty and referral strategies. With this platform, merchants can motivate their customers by providing points for various activities such as purchasing items, writing reviews, and engaging with social media, which can later be redeemed for enticing perks, discounts, or rewards. Furthermore, it incorporates loyalty tiers that enable brands to customize rewards based on varying degrees of customer loyalty, along with digital stamp cards that work seamlessly with Apple and Google Wallet, membership options, and incentives to encourage existing customers to recruit new ones. The platform’s effortless integration with leading ecommerce and marketing tools like Shopify, BigCommerce, Klaviyo, and Gorgias allows for a rapid and uncomplicated setup, removing the necessity for intricate custom development. In addition, Influence.io's intuitive interface significantly boosts customer engagement, simplifying the process for brands to cultivate meaningful connections with their audience. This ultimately fosters a community around the brand, enhancing customer retention and satisfaction.

Media

Media

Integrations Supported

Shopify
Apple Wallet
Attentive
BigCommerce
CloudSponge
Ecwid
Google Wallet
Gorgias
Klaviyo
Loop
REVIEWS.io
Recharge
Skio
WordPress
dotdigital Engagement Cloud

Integrations Supported

Shopify
Apple Wallet
Attentive
BigCommerce
CloudSponge
Ecwid
Google Wallet
Gorgias
Klaviyo
Loop
REVIEWS.io
Recharge
Skio
WordPress
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

We Love Customers

Date Founded

2016

Company Location

France

Company Website

www.welovecustomers.fr/

Company Facts

Organization Name

Influence

Date Founded

2021

Company Location

United States

Company Website

www.influence.io

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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