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What is We Love Customers?

The We Love Customers platform brings together all the vital tools necessary for improving customer recommendations and cultivating loyalty. Although each tool functions autonomously, their seamless integration reveals enhanced capabilities and effectiveness. Turn your loyal customers into enthusiastic brand promoters by implementing a successful customer referral program. With We Love Customers, encourage your customers to advocate for your brand within their circles. Significantly improve customer satisfaction while strengthening loyalty. Use We Love Customers to measure how likely your customers are to recommend your brand via an NPS survey, which delivers crucial insights. By automating the collection of customer reviews, you can gain a richer understanding of your clientele. Gathering feedback not only helps you evaluate customer satisfaction but also builds trust among potential buyers. Furthermore, inspire your customers to interact more with your brand and return for additional purchases, creating a sustainable loop of loyalty and advocacy. In the end, the platform equips businesses with the tools necessary to foster enduring relationships with their customer base, ensuring success in a competitive market. This holistic approach empowers brands to thrive by leveraging their strongest asset: their customers.

What is Mention Me?

Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.

Media

Media

Integrations Supported

Shopify
Attentive
Bloomreach
CloudSponge
Ecwid
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce
WordPress

Integrations Supported

Shopify
Attentive
Bloomreach
CloudSponge
Ecwid
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

We Love Customers

Date Founded

2016

Company Location

France

Company Website

www.welovecustomers.fr/

Company Facts

Organization Name

Mention Me

Date Founded

2013

Company Location

United Kingdom

Company Website

mention-me.com

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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