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Ratings and Reviews 0 Ratings
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What is Web Tracks?
Gritware's Web Tracks offers a streamlined solution for managing IT assets and help desk operations. This user-friendly, browser-based tool enables IT specialists to efficiently allocate tasks and help desk tickets while monitoring software licensing and peripheral usage. Additionally, it facilitates oversight of IT spending and allows for the generation of detailed reports related to help desk activities, inventory management, and purchasing. Web Tracks is available in two editions: Standard and Enterprise, catering to varying organizational needs and complexities. Each version provides essential features that can significantly enhance the productivity and efficiency of IT departments.
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Gain a holistic perspective of your software and IT asset landscape. This functionality empowers you to reduce costs and address risks related to software entitlements, usage, deployment, decommissioning, and overall compliance. By consolidating all licensing entitlements from enterprise agreements, purchases, and supplementary records, you can guarantee adherence to software compliance and reduce the chances of facing audits. Furthermore, it helps in identifying underutilized software licenses, providing valuable recommendations for license reclamation and reassignment. You are equipped to align contracts, purchasing data, and entitlement details with standardized inventory metrics, which is crucial for maintaining precise records. This tool also facilitates effective monitoring of changing software license structures. Additionally, it includes a user-friendly shopping catalog designed specifically for end users. By improving visibility into your organization's software licenses across on-premise, cloud, and SaaS environments, you can swiftly pinpoint unused programs. It also enhances the efficiency of calculating license utilization and automatically reconciles Effective License Position (ELP) reports, ensuring your software management remains both efficient and compliant. In conclusion, this comprehensive solution not only optimizes software asset management but also empowers organizations to make informed decisions regarding their IT investments.
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Cloud Infrastructure
User.com
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Cloud Infrastructure
User.com
API Availability
Has API
API Availability
Has API
Pricing Information
$295.00/one-time
Free Trial Offered?
Free Version
Pricing Information
$5 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Gritware
Date Founded
1998
Company Location
United States
Company Website
www.gritware.com
Company Facts
Organization Name
Neocor Technologies
Date Founded
2020
Company Location
United States
Company Website
www.neocor.io
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Categories and Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
License Management
Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License