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What is WebID?

In the realm of online transactions, such as setting up a bank account or entering a loan agreement, adherence to customer identification laws mandated by the Money Laundering Act is crucial. Historically, the process required in-person verification; however, the introduction of video identification by WebID in 2014 transformed this approach by offering a legally compliant solution. Nowadays, customers can easily fulfill their identification requirements through a seamless video call with our skilled agents stationed in a secure call center, eliminating any media disruptions. Furthermore, the addition of the eID feature has positioned ID cards as trusted tools for digital identification. Utilizing government-approved information for customer verification greatly boosts security measures. Ultimately, the success of this identification process depends on its technological execution, as secure and efficient methods facilitate swift access to services and products for customers. This innovative approach has significantly improved the overall customer experience, making it more user-friendly and accessible. As a result, businesses can now enjoy increased customer satisfaction and engagement.

What is POSTIDENT?

Deutsche Post provides a reliable identity verification solution known as POSTIDENT, which offers multiple avenues for confirming personal identities essential for accessing sensitive services in sectors like finance, telecommunications, and healthcare. Users can select from various identification methods, such as in-person verification at over 8,500 post office locations across Germany, online video calls available every day from 8 a.m. to 10 p.m., mobile identification using the eID feature on the German ID card through the POSTIDENT app, and automated identification with AutoID. Additionally, POSTIDENT features an E-Signing option that permits users to legally sign contracts online, ensuring compliance with relevant regulations. This diverse range of choices allows individuals to pick the method that best fits their identity verification needs, thereby facilitating a smooth process. Ultimately, the goal of POSTIDENT is to improve security and convenience for users engaging with various critical services, making the experience not only efficient but also user-friendly. The emphasis on flexibility and accessibility reflects the commitment to meeting modern identity verification demands.

Media

Media

Integrations Supported

Base.com
Courier Softwares
JiFeng WMS
Linker
OPAL
OrderGrid
ProfitTrust
SCExpert
Shark Finesse
Shopamine
WareGo
eHub
easySales
item Ship

Integrations Supported

Base.com
Courier Softwares
JiFeng WMS
Linker
OPAL
OrderGrid
ProfitTrust
SCExpert
Shark Finesse
Shopamine
WareGo
eHub
easySales
item Ship

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WebID

Date Founded

2012

Company Location

Germany

Company Website

webid-solutions.de/solutions/

Company Facts

Organization Name

DHL Group

Date Founded

1969

Company Location

Germany

Company Website

www.deutschepost.de/en/p/postident.html

Categories and Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Categories and Features

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