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Ratings and Reviews 0 Ratings
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What is WebQA?
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What is Crow Canyon SharePoint Work Order Tracking?
The Facilities Departments play a vital role in capturing, monitoring, and managing service requests alongside ongoing maintenance tasks. It is imperative to analyze various metrics, including time invested, materials consumed, and costs incurred. In addition, the complexity of tracking equipment usage and evaluating staff performance to maintain service quality presents a significant challenge. To tackle these requirements, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System provides a streamlined and efficient method for handling facilities-related requests and work orders. Employees are able to submit their requests through various means such as phone, email, web portals, SharePoint, and Office 365, ensuring convenience and accessibility. Each request is then directed to the appropriate team or personnel for prompt assignment and resolution. Furthermore, work orders and equipment can be linked to relevant forms, policies, and documentation for quick reference. This system enables teams to monitor time, record expenses, keep detailed work logs, and receive updates on status changes throughout the process. Additionally, the advanced reporting capabilities offer real-time insights and historical analysis of work order and maintenance data, which significantly boosts operational efficiency. By implementing such a comprehensive system, Facilities Departments not only enhance their workflows but also elevate the quality of service they provide to their stakeholders. This ultimately leads to improved satisfaction and a more organized approach to handling facility needs.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WebQA
Date Founded
2000
Company Location
United States
Company Website
www.webqa.net
Company Facts
Organization Name
Crow Canyon Software
Date Founded
1999
Company Location
United States
Company Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management