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What is Webex Notify?

Reduce the influx of incoming calls while simultaneously improving the customer experience by providing timely and relevant alerts to your customers. Designed specifically for large organizations with unique security and communication requirements, Webex Notify efficiently oversees notifications via SMS, email, and voice, featuring an array of templates, extensive contact lists, de-duplication options, and the ability to send bulk messages through various channels. By controlling the types of messages dispatched on the organization's behalf, you can reduce the risks and inconsistencies associated with free messaging services. Employ pre-defined notification templates suitable for different channels and set a hierarchy to determine which communications should take priority. Moreover, user capabilities and access can be managed through system-level permissions, granting specific privileges to authorized personnel. Notifications can be grouped according to particular cost centers, enabling the application of cost center-based quotas to monitor usage throughout the organization, thereby promoting both efficiency and accountability in communication practices. This all-encompassing strategy not only simplifies messaging processes but also aligns with the organization's overarching objectives and enhances overall operational effectiveness.

What is NetSupport Notify?

In today's fast-paced and demanding workplace, businesses are increasingly acknowledging the benefits of deploying mass notification technology. NetSupport Notify is a powerful solution specifically crafted to deliver one-way alerts and notifications directly to desktop users, ensuring that important messages are received without the possibility of being ignored or delayed. This adaptable system can support extensive organizations with multiple locations, providing real-time updates on notifications and their acknowledgment status, as well as the option to send alerts that are scheduled in advance. Its straightforward setup and operation make NetSupport Notify a premier choice for communication and alerting across both LAN and WAN networks. The system's dedicated local notification gateways facilitate seamless message delivery across diverse network segments or remote sites, all without necessitating any changes to existing network configurations or switch setups. Functioning as a comprehensive mass notification solution that guarantees quick and reliable alerts, NetSupport Notify offers varying priority levels, customization options, and multiple delivery methods. Its intuitive interface combined with its robust capabilities significantly improves communication within an organization, enabling a more connected and informed workforce. Furthermore, the implementation of such technology can ultimately foster a proactive approach to information dissemination, enhancing overall workplace safety and efficiency.

Media

Media

Integrations Supported

Webex Campaign
Webex Connect
Webex Engage

Integrations Supported

Webex Campaign
Webex Connect
Webex Engage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

cpaas.webex.com/products/webex-notify

Company Facts

Organization Name

NetSupport

Date Founded

1989

Company Location

United Kingdom

Company Website

www.netsupport-inc.com

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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