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What is OpenText Core MDR?

OpenText Core MDR is a fully managed, always-on security service designed to help organizations stay ahead of fast-moving cyber threats. It combines machine learning, advanced detection technologies, and human expertise to monitor systems around the clock and identify risks that automated tools might overlook. By integrating with hundreds of existing security platforms, the solution centralizes alerts and provides end-to-end visibility across the entire environment. Unlike traditional monitoring tools, MDR includes expert-led analysis, validation of alerts, and actionable guidance for swift remediation. Its co-managed model empowers internal IT teams with insightful context while offloading the heavy analysis to OpenText’s experienced SOC professionals. The service enhances an organization’s security posture by reducing false positives, detecting sophisticated attack patterns, and ensuring rapid containment when incidents occur. Continuous threat intelligence updates help businesses anticipate new tactics used by attackers. MDR also simplifies compliance efforts by maintaining documented response workflows and incident tracking. Organizations benefit from reduced risk exposure, improved operational efficiency, and confidence that threats are being handled proactively. With OpenText Core MDR, security teams gain a strategic partner that strengthens defenses and elevates their long-term resilience.

What is AirMDR?

AI-powered virtual analysts optimize 80-90% of everyday operations, enabling faster, superior, and more cost-effective alert triage, investigation, and response, all while being supported by human expertise. Say goodbye to the expensive, slow, and inconsistent nature of traditional investigations and welcome highly accurate inquiries performed at remarkable speeds. Unlike conventional Managed Detection and Response (MDR) services that rely heavily on human analysts for case triage, AirMDR's advanced virtual analyst processes these cases at a rate 20 times faster, ensuring improved consistency and thoroughness. Consequently, human analysts at AirMDR experience a reduction of over 90% in the volume of cases requiring manual review. With a remarkable 90% of alerts handled in under five minutes, you can rely on high-quality investigation, triage, and response for every alert. Each alert benefits from automatic enrichment, investigation, and triage by our virtual analyst, serving as the first responder, while our committed team of human security experts continuously monitors and enhances the workflow, ensuring a seamless and effective security operation. This forward-thinking strategy not only boosts efficiency but also significantly improves the overall standard of security protocols in place. The combination of advanced technology and human oversight creates a robust security framework that adapts to emerging threats.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Autotask PSA
Check Point Mobile Access
CrowdStrike Falcon
Google Cloud Platform
Harmony Mobile
Java
Malwarebytes
Microsoft 365
Microsoft Defender for Office 365
MySQL
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Sophos Intercept X Endpoint
Tanium
VMware ESXi
VMware NSX
VMware vCenter

Integrations Supported

Amazon Web Services (AWS)
Autotask PSA
Check Point Mobile Access
CrowdStrike Falcon
Google Cloud Platform
Harmony Mobile
Java
Malwarebytes
Microsoft 365
Microsoft Defender for Office 365
MySQL
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Sophos Intercept X Endpoint
Tanium
VMware ESXi
VMware NSX
VMware vCenter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Company Facts

Organization Name

AirMDR

Company Location

United States

Company Website

airmdr.com

Categories and Features

Categories and Features

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