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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
What is WebsiteVoice?
Transform your website’s written content into top-notch audio effortlessly within five minutes, and at no cost to you. Our cutting-edge text-to-speech technology allows your visitors to listen to your articles while multitasking, which can significantly increase the time they spend on your site. Accessibility, often underestimated, plays a vital part in effective web design; our service enables those with visual impairments and reading difficulties to fully access your content without the challenges of conventional reading methods. The rise of podcasts and audiobooks showcases a notable shift in audience preference towards auditory formats instead of traditional reading. By implementing this feature, you can successfully engage a wider audience that enjoys listening as opposed to reading. Our Automatic Content Recognition technology requires only a brief code addition to your site, triggering the text-to-speech functionality for relevant content effortlessly. Our system is designed for a smooth user experience, ensuring that your visitors can navigate without interruptions. Furthermore, we incorporate advanced Artificial Intelligence and Machine Learning techniques to continually refine our voice algorithms, striving to make the text-to-speech experience on your platform as natural as possible, thereby enhancing user interaction. This revolutionary feature not only meets the needs of a diverse audience but also boosts the overall accessibility and quality of your website. Embracing such innovations can set your site apart and contribute to a more inclusive online environment.
What is Speechmatics?
Leading the industry, Speechmatics offers exceptional Speech-to-Text and Voice AI solutions tailored for enterprises seeking top-tier accuracy, security, and versatility. Our robust enterprise-grade APIs enable both real-time and batch transcription with remarkable precision, accommodating a wide array of languages, dialects, and accents.
Leveraging advanced Foundational Speech Technology, Speechmatics is designed to support essential voice applications across various sectors, including media, contact centers, finance, and healthcare. Businesses benefit from the flexibility of on-premises, cloud, and hybrid deployment options, allowing them to maintain complete control over their data security while gaining valuable voice insights.
Recognized and trusted by global industry leaders, Speechmatics stands out as the preferred provider for premier transcription and voice intelligence solutions.
🔹 Unmatched Accuracy – Exceptional transcription capabilities for diverse languages and accents
🔹 Flexible Deployment – Options for cloud, on-premises, and hybrid environments
🔹 Enterprise-Grade Security – Ensuring comprehensive data management
🔹 Real-Time & Batch Processing – Scalable solutions for varied transcription needs
Elevate your Speech-to-Text and Voice AI capabilities with Speechmatics today, and experience the difference that cutting-edge technology can make!
Integrations Supported
Docker
ElevenLabs
HoduCC
LiveKit
Python
Quickwork
Recall.ai
Sensay
VMware Cloud
Vapi AI
Integrations Supported
Docker
ElevenLabs
HoduCC
LiveKit
Python
Quickwork
Recall.ai
Sensay
VMware Cloud
Vapi AI
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
$0 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WebsiteVoice
Company Website
websitevoice.com
Company Facts
Organization Name
Speechmatics
Date Founded
2006
Company Location
United Kingdom
Company Website
www.speechmatics.com
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Categories and Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding