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What is WebszeTheme?
At WebszeTheme, we firmly believe that leveraging data is crucial for thriving online. To support this belief, we have created a comprehensive dashboard equipped with features such as heatmaps, session replays, user behavior insights, and event tracking, all designed to help you assess your website's effectiveness with precision.
Our platform emphasizes user-friendliness, granting you the ability to gain critical insights into user engagement with minimal effort, which in turn allows you to make knowledgeable choices aimed at enhancing interaction, increasing conversion rates, and elevating the overall user experience. We take pride in our dedicated team of experts who are genuinely passionate about website analytics, always working tirelessly to achieve remarkable results for our clients. Comprising professionals skilled in data analysis, user experience design, and web development, our team is committed to providing exceptional service and support. Furthermore, we are consistently looking to innovate our solutions to remain at the forefront of the rapidly changing digital environment, ensuring that our clients can adapt and thrive.
What is Verint Digital Behavior Analytics?
Customer session replays are essential for capturing key interaction metrics such as mouse movements, touch gestures, clicks, and form submissions. By analyzing these specific actions, companies can significantly improve their customer experience (CX) by relying on genuine behaviors demonstrated in online environments.
Feedback from customers is often insufficient on its own, as gleaning actionable insights from ambiguous remarks can be a daunting task, and making effective adjustments can be even more challenging. Verint Digital Behavior Analytics embodies the principle that "seeing is believing," as it unifies customer feedback with session replays to provide immediate insight and a thorough understanding of the customer journey. By correlating these replays with key performance indicators (KPIs), organizations can examine actual customer interactions, quickly pinpoint areas of frustration, and rectify problems that negatively impact digital experiences and conversion rates. This integration of qualitative and quantitative data not only empowers businesses to make well-informed choices but also fosters an environment where overall customer satisfaction can flourish. Ultimately, leveraging both feedback and replays transforms the approach to enhancing user experiences.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$16 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WebszeTheme
Date Founded
2021
Company Location
India
Company Website
www.webszetheme.com
Company Facts
Organization Name
Verint
Date Founded
1994
Company Location
United States
Company Website
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
Categories and Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Categories and Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research