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What is WhatCounts?
Our clients span numerous industries, and no matter your particular sector, WhatCounts is ready to collaborate with you to meet your needs. Improve your customer engagement, simplify your email workflows, and enhance your strategies with our all-encompassing platform. It offers a variety of pre-designed templates, automated solutions, and other resources—all tailored to fit your brand and industry at a competitive price. Make sure your message reaches the right audience at the precise time by leveraging WhatCounts. Let our Agency Services handle everything from strategic planning to creative execution and implementation. This allows you to concentrate on your primary business objectives while we manage your communication requirements. Our broad client base showcases our versatility and dedication to delivering quality results, ensuring we are equipped to handle the unique demands of any organization. By choosing WhatCounts, you’re not just getting a service; you’re forming a partnership committed to your success.
What is Cara?
Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.
Integrations Supported
Campaign Genius
Causal
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Kixie PowerCall & SMS
Microsoft Outlook
Salesforce
Taxi for Email
Integrations Supported
Campaign Genius
Causal
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Kixie PowerCall & SMS
Microsoft Outlook
Salesforce
Taxi for Email
API Availability
Has API
API Availability
Has API
Pricing Information
$500 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WhatCounts
Date Founded
2000
Company Location
United States
Company Website
www.whatcounts.com
Company Facts
Organization Name
Oyster Technologies
Date Founded
2024
Company Location
United States
Company Website
www.getcara.ai/
Categories and Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor