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What is Wheatley Sapphire?

As a manager of meter equipment, implementing our state-of-the-art utility metering software will guarantee that your operations and client relationships start off on the right foot. You won’t require any specific industry expertise to adeptly use this product. Designed for organizations of varying sizes, Wheatley Sapphire delivers outstanding results consistently. We have made the intricate aspects easier to handle, allowing you to concentrate on what genuinely matters in your work. The software is tailored to assist you with industrial tasks while prioritizing user experience and business requirements, resulting in a product that is both intuitive and visually attractive! Crafted with input from industry experts, it skillfully merges functionality with an appealing design. We encourage you to contact us to explore potential solutions, arrange a demonstration, or ask about pricing details. The platform efficiently processes all DTN and RGMA data flows for dual fuel meter operators, enhancing operational efficiency. Moreover, the user dashboard offers clear insights into volumes and statuses, greatly aiding in effective management of tasks. With seamless access to work requests and flow data, whether summarized or detailed, you can optimize your operations with ease. This holistic approach guarantees that your metering processes are not only efficient but also flexible enough to adapt to future requirements, ensuring long-term success in your operations.

What is GridX?

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wheatley Solutions

Company Location

United Kingdom

Company Website

www.wheatleysolutions.co.uk/products/wheatley-sapphire/

Company Facts

Organization Name

GridX

Company Location

United States

Company Website

www.gridx.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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