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What is Wheatley Sapphire?

As a manager of meter equipment, implementing our state-of-the-art utility metering software will guarantee that your operations and client relationships start off on the right foot. You won’t require any specific industry expertise to adeptly use this product. Designed for organizations of varying sizes, Wheatley Sapphire delivers outstanding results consistently. We have made the intricate aspects easier to handle, allowing you to concentrate on what genuinely matters in your work. The software is tailored to assist you with industrial tasks while prioritizing user experience and business requirements, resulting in a product that is both intuitive and visually attractive! Crafted with input from industry experts, it skillfully merges functionality with an appealing design. We encourage you to contact us to explore potential solutions, arrange a demonstration, or ask about pricing details. The platform efficiently processes all DTN and RGMA data flows for dual fuel meter operators, enhancing operational efficiency. Moreover, the user dashboard offers clear insights into volumes and statuses, greatly aiding in effective management of tasks. With seamless access to work requests and flow data, whether summarized or detailed, you can optimize your operations with ease. This holistic approach guarantees that your metering processes are not only efficient but also flexible enough to adapt to future requirements, ensuring long-term success in your operations.

What is IMS Utility Billing?

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wheatley Solutions

Company Location

United Kingdom

Company Website

www.wheatleysolutions.co.uk/products/wheatley-sapphire/

Company Facts

Organization Name

Information Management Services

Company Location

United States

Company Website

www.ims-florida.com/imsub.php4

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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